IT Director

Description

The IT Director leads Information Services for two hospitals and clinics, aligning with system-wide IT goals. The role ensures dependable end-user support, manages local applications, coordinates with system teams, and seeks opportunities to consolidate and align technology services.

Essential Job Functions:

• Serve as the primary IT leader for local facilities, representing technology needs and priorities to system leadership.

• Coordinates alignment of local IT initiatives with health system goals, standards, and security policies with SMCVH ED Strategy.

• Oversee day-to-day support for desktops, laptops, printers, and peripheral devices.

• Ensure timely resolution of incidents and service requests, maintaining high customer satisfaction.

• Ensure routine IT team rounding and loop closure with clinical and administrative teams.

• Coordinate with system teams for enterprise applications and infrastructure services.

• Partner with IT Leadership teams on projects, upgrades, and security initiatives.

• Identify opportunities to consolidate systems and processes for efficiency.

• Ensure adherence to HIPAA and organizational security standards.

• Participate in audits, risk assessments, and disaster recovery planning.

• Establishes robust financial management processes for long range planning and forecasting and

fostering quality and fiscal accountability for projections

• Aligns SMCVH IT Policy and Procedure with Kootenai Health


• Manages programs and projects within SMCVH IT portfolio and completes project work as assigned on time and with the highest level of quality.

• Ensures that staff understand information, as evidenced by staff compliance with and participation in hospital programs, seminars, training, and related activities.

• Develops budgets/policies/procedures to support the functional infrastructure

• Effectively utilizes resources within established budget; notifies EDS of all variances anticipated, or occurred, to maintain department services.

• Adheres to procedures regarding acquisition of, and payment for, goods and services, as evidence by appropriate and timely processing of requisitions and invoices.

• Excellent organizational, communication, and presentation skills. This role presents often to executive teams.

• Communication with staff is effective and resolves conflicts that may hamper relations and productivity.

• Uses hospital communication resources to inform internal and external audiences of departmental news, achievements, and polices.

• Is recognized as a positive role model.

Minimum Qualifications:

• Education: Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
• Experience:
• • Minimum 5 years in IT leadership, preferably in healthcare.
  • Strong background in end-user support and application management.
  • Familiarity with critical access hospital operations and regulatory requirements.
• Skills:
• • Excellent communication and collaboration skills.
  • Ability to manage multiple priorities in a resource-limited environment.

JOINT POSITION, Full time, 40 hours per week

SMH is EOE