Senior Systems Analyst - Enterprise Applications

Senior Systems Analyst

The City of Renton is looking for an experienced Senior Systems Analyst to serve as the technical lead for the City's Enterprise Business applications. Technologies in this environment include ERP, HRIS, permitting software, document management systems, reporting tools, SQL Server databases, APIs, system integrations, and the Microsoft Power Platform. This position is responsible for application architecture, administration, integrations, upgrades, vendor management, database support, and delivery of technology projects. The role partners closely with Business Systems Analysts to analyze requirements, implement solutions, and drive business process improvements while ensuring system reliability, security, and performance. Successful candidates will bring substantial experience supporting and enhancing large-scale enterprise business applications in a complex organizational environment.

Working for the City of Renton comes with an excellent benefits package, including:

• Deferred compensation with the City contributing 3% of the employee's salary.
• VEBA Plan with the City contributing 1% of the employee's salary.
• Medical, dental, vision and life insurance at affordable rates
• Paid leave for vacation, sick, eleven holidays and two "personal" holidays a year
• State of Washington Department of Retirement Systems Public Employee Retirement Systems (PERS) plan enrollment

As subject matter expert, provide technical support and maintenance to systems as directed or escalated from other IT teams.

• Maintain, administer and service Enterprise Business applications and related software and integrations including troubleshooting, migrating, scheduling, testing and patching, configuring, monitoring, training, updating and upgrading on servers and client computers.
• Plan, implement and upgrade technologies through all phases of the software life cycle including analyzing, architecting, designing, testing, installing, configuring, training end users, creating documentation, outlining future growth plan and auditing results.
• Perform database administration; install, configure and update database systems; monitor and maintain database system performance; manage backup plans and systems security.
• Act as project manager on multiple concurrent technical projects; manage teams across functional, departmental and organizational boundaries.
• Coordinate, develop and maintain project charters, plans, schedules, budgets and deliverables; monitor and control project scope, schedule, costs and quality.
• Develop databases by analyzing, designing, coding/developing, building and deploying; create documentation and perform necessary training.
• Support diverse Business applications with varying degrees of complexity and an advanced knowledge of their frameworks.
• Analyze, design, code, test, deploy, provide training, create documentation and troubleshoot issues with custom software applications and integration systems.
• Partner with vendors and other IT staff to design and implement complex architectures that include network, servers, interfaces, databases, integrations and security.
• Gathers functional and business requirements and specifications; translates requirements and specifications to author Request for Proposals; evaluate and select vendors.
• Mentor and guide team members in analytical and project management techniques, business domains and processes, and technology languages and systems.
• Write and maintain technical system documentation and clear user materials.
• Manage the process of purchasing technology and coordinate contract negotiations.
• Design, author and maintain custom reports using various report writing tools and techniques.
• Regularly review prioritize and implement system changes requests to improve customer's efficiency and accommodate business process changes.
• Create content and conduct training classes and presentations throughout the organization on various applications and processes.
• Manage SSL certificates to ensure security and process continuity.
• Contribute to an environment of teamwork and respect.
• Foster a culture of equity and inclusion by recognizing the diverse needs and perspectives of groups and individuals.
• Remain current with relevant technological advancements as it relates to field.
• Participate in and help provide cross-training in processes as directed by management to ensure a well-rounded team for coverage purposes.
• Maintain regular, reliable, and punctual attendance
• Perform other duties as assigned.
• May be assigned to support City priorities during emergencies.

EDUCATION, EXPERIENCE, AND LICENSE REQUIREMENTS:

• Bachelor's degree in Computer Science, Management Information Systems, Information Systems or related field.
• Minimum 5 years' experience in web server administration, data base, scripting programming, SQL, systems design, implementation or administration.
• Or minimum of 9 years of relevant education and experience.
• Two years project management experience.
• Valid driver's license.
• Successful passing of a required background check and national fingerprint-based records check.
• Successful passing of a required driving record check.

PHYSICAL DEMANDS:

• Drive to offsite locations to perform essential functions.
• Move throughout City facilities and buildings.
• Operate a computer and other office equipment.
• Communicate with City employees and residents.
• Lift or move items weighing up to 40 pounds occasionally.

WORK ENVIRONMENT:

• Work is performed in an office environment.
• Noise level in the office is moderately quiet.
• May be required to participate in a standby or on-call rotation.
• Work evening and/or weekend hours as required.

Approved reasonable accommodation requests will be made to enable individuals with disabilities to perform the essential functions of the job.

Telework Program

The City of Renton supports workers performing in a hybrid capacity (partial telework/in-office) where job responsibilities can be performed remotely. This position may be eligible for a telework arrangement, up to 2 days remote, based on the operational needs of the City and specific Department. Regardless of job title or telework arrangement, City of Renton employees must reside in Washington State and within a reasonable distance to their worksite to respond to workplace reporting requirements.

Accommodation

Individuals needing accommodation in the application, testing, or interview process may contact View email address on click.appcast.io at least 2 days prior to the need.

Selection Procedure

Please consider visiting the City of Renton's Career Center for more information about our hiring process, benefits and other useful information. The City of Renton embraces a diverse and inclusive workforce and prides itself on promoting collaboration and teamwork in a positive environment while providing high quality services to the community. For more information about the City of Renton, please visit the following website: Why Renton

The City has adopted an anonymous application process that prevents hiring managers from seeing personal identifiers, including candidates' names, addresses, and other similar information. This eliminates the possibility of unintentional or implicit bias during the screening of applications. For that reason, you will not have the ability to attach any documents to your application, including a cover letter or resume. Please make sure to submit a complete, detailed, and updated job application.

Communication from the City of Renton:

We primarily communicate via e-mail during the application process. E-mails from rentonwa.gov and/or governmentjobs.com should be placed on your safe domain list to ensure you receive notifications in a timely manner. As a precaution, you may also want to check your junk e-mail folders. We also communicate via text and encourage you to sign up for text alerts when completing your job application.

Recruitment Process:

The screening process will include a review of minimum qualifications and applicants selected for an interview will be invited via email to self-schedule a time through the Government Jobs account. At minimum, this position will be subject to a standard criminal background check and professional reference check. This position requires driving and is also subject to a driving record check from the WA State Dept of Licensing (or other state equivalent). Driving records will be evaluated based on a points system depending on the infraction and severity. This position also requires accessing areas that contain Criminal Justice Information Systems (CJIS). For that reason, this position is also subject to a national fingerprint-based records check.