Care Coordinator Scheduling Staffing

Job Description This is an office and administrative role. You will coordinate and schedule our caregivers and clients — you will NOT be providing hands‑on personal care. If you’re looking for a caregiving or CNA/STNA position, this isn’t that role (though understanding caregiving is a plus). We’re a non‑medical home care agency helping seniors and adults stay safe and independent at home. The Care Coordinator is the hub that keeps everything running: matching the right caregiver to the right client, filling shifts when someone calls off, and being the calm, organized point of contact for caregivers and families. It’s a fast‑paced desk job for someone who loves solving the daily puzzle and keeping a lot of moving parts in order. What you’ll do Build and manage daily/weekly caregiver schedules — matching caregivers to clients by availability, location, and fit Fill open and call‑off shifts quickly: making calls, coordinating swaps, and thinking on your feet to keep every client covered Be the professional point of contact between caregivers, clients, and families — by phone and email, all day Keep accurate records in our scheduling software; document changes and care notes precisely Share a rotating after‑hours/weekend on‑call rotation to handle last‑minute changes and new client intakes What you need (please read before applying) Administrative/coordination experience is required — e.g., scheduling, dispatching, staffing coordination, appointment/calendar management, or office administration. Experience as a scheduler, dispatcher, staffing coordinator, patient/care coordinator, or office administrator is ideal. Strong computer and software skills: comfortable learning scheduling software, plus Excel, email, and multi‑line phones; fast and accurate at data entry and recordkeeping Excellent organization and composure — you can prioritize, juggle competing demands, and stay calm when a morning goes sideways Clear, professional written and verbal communication (you’ll write to families and caregivers constantly) High school diploma or GED; reliable transportation to our Red Bank Road office Willing and able to participate in a rotating after‑hours/weekend on‑call schedule Able to pass a background check (standard for in‑home care) Why you’ll like working here Competitive pay ($20–$24/hr), full‑time, stable weekday hours On‑call is shared every other week responsibility Meaningful work: you directly keep families’ loved ones cared for A supportive team that has your back Home Helpers Home Care offices are independently owned and operated and our organization is an equal opportunity employer. Employment is contingent on a background check as required for in‑home care. #J-18808-Ljbffr Home Helpers of Greater Cincinnati and Northern Kentucky