Patient Safety Companion

Full Time (36 hours per week) 7:00am to 7:30pm Includes weekend and holiday rotation Onsite for the Resource Pool Summary:
The Patient Safety Companion provides continuous observation of assigned patients to promote a safe environment and help prevent. The role may be assigned to provide in?person 1:1 observation and/or virtual (remote) observation using a telemonitoring system. In the virtual setting, the companion provides real-time observation of multiple patients, uses two?way audio to verbally redirect as appropriate, and promptly alerts bedside clinical staff when immediate intervention is needed. Responsibilities:
1. Provide continuous, one-on-one observation of assigned patients to ensure safety and prevent harm. In the virtual environment, provide continuous remote observation of patients from a centralized monitoring location using a telemonitoring system.
2. Maintain constant alertness and a calm, professional presence while remaining within required line-of-sight of the patient. In the virtual environment, use two?way audio to verbally redirect patients away from unsafe behaviors as the first response when appropriate.
3. Utilize approved, evidence-based verbal de-escalation techniques to reduce agitation or unsafe behaviors.
4. Promptly communicate and escalate any changes in patient condition, behavior, or safety concerns to licensed nursing staff.
5. Maintain a safe patient environment by proactively identifying safety risks and communicating or addressing hazards in accordance with assigned observation responsibilities.
6. Accurately document patient observations, behaviors, and interventions in the electronic health record (e.g., EPIC) in a timely manner.
7. Prioritize and complete assigned tasks efficiently while supporting unit workflow and patient needs.
8. Follow all organizational policies, safety protocols and procedures related to patient observation and safety.

9. Other duties as assigned.

Technical Expertise

1. Knowledge of and experience in medical terminology preferred.
2. Experience working in healthcare environment is preferred.
3. Experience working in an electronic medical record (i.e. EPIC) or similar software is preferred.

Education and Experience

1. Education: High School Diploma or equivalent is required
2. Certification: Basic Life Support (BLS) training from the American Heart Association is required.
3. Years of relevant experience: Minimum one (1) year of experience is preferred
4. Years of supervisory experience: None

Full Time FTE: 0.900000 Status: Onsite

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About Akron Children's

More Than a Job. It’s loving what you do - and why you do it. Akron Children’s Hospital is ranked among the best pediatric hospitals by U.S. News & World Report, but it’s our compassionate approach to treatment that sets us apart. It’s creating special high-fives. Thinking of new ways to spark a smile. Holding hands to offer comfort. And working to get a giggle that brightens a room. The minute you walk into Akron Children’s, you can sense that people here love what they do. From visits with the Doggie Brigade, to the balloons and smiles in the halls, the sights and sounds are all about one thing: the children. We are the largest pediatric healthcare system in Northern Ohio and one of the fastest growing in the country. Akron Children’s has two hospital campuses in Northeast Ohio: one in Akron and the other in Boardman in the Mahoning Valley. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we’re making it easier for today’s busy families - regardless of where they live - to find the high-quality care they need. No matter which of our locations you choose, you’ll see that when you give the most, you get more— ... support, rewards and satisfaction. CAREER OPPORTUNITIES: It’s making the most of your days. Our passion is felt every day in the way people care at every level. Whether you are working with children face-to-face, or behind the scenes supporting the care and services we deliver, you impact futures. Visit us and see why it’s more than just a place to work. It’s a family. Apply today at careers.akronchildrens.org.

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