Certified Medical Assistant

Medical Assistant/PSS

Under the supervision of the Practice Manager, the Medical Assistant/Patient Service Specialist will function as a member of the clinical and administrative team and complete assigned daily clinical and administrative operations to ensure smooth day-to-day operations in the physician practice. This includes medical/nursing support to provider staff in the ambulatory setting, prepping the patient and seeing them through the entirety of their visit; as well as some responsibilities of the Patient Service Specialist role.

Department: BMC Health- Surgical Specialties Brockton

Schedule: Per Diem

Essential Responsibilities / Duties:

• Rooms patients and prepares the patient for the provider visit.
• Takes vital signs as necessary. Responsible for accurate blood pressures, temperature, pulse, pulse oximetry, weight, height, respiratory rates and entering accurately into EMR.
• Record patient history, chief complaint, pharmacy information, prescription list, etc. into EMR for physical.
• Obtains required consents, completes required forms as needed for specific visit types.
• Performs office testing as needed. Required to perform controls on certain in-office tests.
• Performs EKGs as ordered.
• Chaperones Providers as required.
• Administers vaccines and medications as ordered by provider following BMC policies.
• Stocks rooms and monitors expiration of supplies in exam rooms.
• Assists with incoming calls as needed by answering, triaging, and routing telephone calls appropriately as needed.
• Registers patients in EMR and verifies information including demographics and obtains accurate health insurance information. Conduct eligibility checks to ensure insurance is reflected accurately.
• Schedules patients' appointments and appropriate testing for patients as directed.
• Follows scheduling rules and direct schedules patient visits in other practices.
• Performs pre-visit planning daily for all upcoming scheduled appointments.
• Performs outreach to select patient groups as directed for patient care and quality and schedules specialty appointments and testing as required.
• Responsible for informing manager of all clinical or administrative supply needs or assisting with ordering.
• Responsible for obtaining prior authorizations and/or insurance referrals as per practice need.
• Performs phlebotomy, including venipuncture and collection of blood specimens for laboratory processing in the outpatient clinic, while adhering to proper patient identification and safety protocols.
• Conducts point-of-care testing as required and processes laboratory specimens in accordance with guidelines
• Cleans, disinfects, and sterilizes clinical instruments and equipment per infection control standards and maintains documentation for sterilization logs.
• Ability to perform safe and accurate venipuncture, specimen handling, and point-of-care testing in accordance with clinical policies and infection control standards

Job Requirements

Required Education and Experience:

• High School Diploma or equivalent. No prior experience required

Preferred Education and Experience:

• Education from approved medical assistant program.
• One to three years of medical assistant experience
• Phlebotomy experience

Certifications, Licenses, Registrations Required:

• N/A

Certifications, Licenses, Registrations Preferred:

• Certified Medical Assistant Certification.
• Phlebotomy certification

Knowledge, Skills & Abilities (KSAs):

• Strong customer service skills.
• Excellent communication and interpersonal skills required.
• Must be able to work independently with little supervision.

Compensation Range:

$17.79- $25.00

Equal Opportunity Employer/Disabled/Veterans

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