Site Reliability Engineer

Site Reliability Engineer

Category: Software Development/ Engineering Main location: United States, Louisiana, Lafayette Position ID: J1026-0767 Employment Type: Full Time

Position Description:

The Site Reliability Engineer is an engineer responsible for supporting reliability engineering tasks under the guidance of senior technical staff. This role applies foundational knowledge of monitoring tools, incident response, automation, and operational support to help maintain system reliability and service stability. The Site Reliability Engineer assists with incident management, alert implementation, and runbook documentation while following established SRE practices, tools, and procedures. This position is located in our Lafayette, Louisiana office; however, a hybrid working model is acceptable.

Your Future Duties and Responsibilities:

Assist with incident management and service restoration activities under supervision; Implement and maintain monitoring alerts, dashboards, and operational checks; Support basic automation tasks to improve repeatability and reduce manual effort; Document runbooks, standard operating procedures, and incident response steps; Monitor system health, service availability, and operational events using approved tools; Troubleshoot basic reliability and operational issues and escalate complex problems as appropriate; Follow established SRE practices, change management requirements, and operational standards; Collaborate with engineering, platform, and operations teams to support service reliability

Required Qualifications to Be Successful in This Role:

Bachelor's degree in a related field, or equivalent relevant experience if permitted by contract; Basic understanding of monitoring, observability, incident response, and automation concepts; Familiarity with operational support processes and reliability engineering principles; Exposure to scripting, cloud platforms, or container environments is preferred; Strong analytical, organizational, and communication skills; Ability to work effectively in a team environment

Skills:

• Leadership

What You Can Expect From Us:

Together, as owners, let's turn meaningful insights into action. Life at CGI is rooted in ownership, teamwork, respect and belonging. Here, you'll reach your full potential because… You are invited to be an owner from day 1 as we work together to bring our Dream to life. That's why we call ourselves CGI Partners rather than employees. We benefit from our collective success and actively shape our company's strategy and direction. Your work creates value. You'll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas, embrace new opportunities, and benefit from expansive industry and technology expertise. You'll shape your career by joining a company built to grow and last. You'll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons. Come join our team—one of the largest IT and business consulting services firms in the world.