Field Operations Manager

Job Description

Job Description

Description

Looking for a fast-paced environment where your communication, people, and problem solving skills can shine? Be the everyday hero helping customers and teammates.

Let’s talk about you- as a Kitchen Magic Field Operations Manager.

If the below statements describe you, this role may be a perfect fit for you…

• You have experience in home remodeling
• You have managed construction projects in the past
• You are tech-savvy and eager to learn

Duties and responsibilities:

• Manage all installations/installers including ensuring proper staffing levels, assigning project work, and coordination of installer invoicing.
• Responsible for hiring and training of team installers
• Field management of all projects including quality control inspections and addressing customer concerns to ensure a high level of customer satisfaction.
• Act as a liaison between the field and corporate office to ensure all critical information including project updates are communicated properly.
• Be the subject matter expert for all kitchen and bathroom projects by maintaining up-to-date knowledge of the business including trends and installation techniques.
• Maintain compliance of certifications/licensing of installers to ensure company quality control measures are met.

Kitchen Magic is a family owned kitchen and bath remodeling company headquartered in Nazareth, Pa.

Our positive company culture and powerful core values keeps our commitment to customers and employees first.

An open book management company, Kitchen Magic teaches team members what it means to run a successful business, gives them ownership of costs, includes them in decisions, and shares the gains when we win together.

We are also an American Manufacturer and make many of our own products right in Nazareth.

Notable accomplishments:

• By employee vote, named a Top Lehigh Valley Workplace for eleven years
• Named #1 in the Kitchen Category Nationwide by Qualified Remodeler Magazine eight times
• Best of Houzz winner 7 years running

Requirements

• 3-5 yrs minimum. of home remodeling experience, preferably in Kitchens and/or Bathrooms
• 3-5 yrs minimum. of construction project management experience
• 3-5 yrs minimum. of supervisory experience
• Ability to oversee and travel throughout the NJ and NY metro area 
• Microsoft Office experience
• Authorized to work in the US for any employer

Job Type: Full-time

Benefits

Kitchen Magic provides a competitive salary, benefits, profit sharing and 401k.

Kitchen Magic is an equal opportunity employer.