Chief Compliance Officer- Nelnet Bank

Chief Compliance Officer (CCO) – Nelnet requires a senior leader to protect consumers and maintain a culture of compliance across all business units. The CCO works closely with executive management, board members, and regulatory agencies to ensure adherence to consumer protection laws and internal policies.

Responsibilities

• Lead the bank’s compliance management program, setting vision, leadership, and direction.
• Maintain extensive knowledge of consumer protection laws, regulations, industry best practices, and congressional directives.
• Ensure compliance with applicable federal, state, and local consumer protection statutes (e.g., Dodd-Frank, CFPB, Truth-In-Lending, Fair Credit Reporting, Fair Debt Collection Practices, etc.).
• Develop and manage bank policies and procedures and oversee implementation across all business units.
• Provide recurring compliance risk reports to executive management, management committees, and the Board Compliance and Risk Committee.
• Design, deliver, and coordinate compliance training for all associates, board members, and management.
• Act as the primary liaison with the Consumer Financial Protection Bureau (CFPB), Federal Deposit Insurance Corporation (FDIC), and state regulators during audits, investigations, and regulatory communications.
• Collaborate with Legal, Risk Management, and Internal Audit to evaluate potential compliance issues and develop remediation plans.
• Monitor customer feedback, complaints, and audit results to identify training and oversight needs.
• Advise functional departments on regulatory requirements to support strategic and product development initiatives.
• Prepare, monitor, and oversee the compliance budget, ensuring resources are allocated to meet regulatory obligations.
• Escalate significant compliance concerns to appropriate levels of management.

Qualifications and Experience

• 10+ years in business, risk management, regulatory relations, compliance, or project management within the financial services industry.
• 10+ years of experience leading, developing, and managing professional teams.
• Juris Doctor preferred; Certified Regulatory Compliance Manager preferred; additional regulatory certifications are a plus.
• Proven expertise in interpreting, applying, and communicating consumer lending regulations, including Dodd-Frank, CFPB, Truth-In-Lending, Fair Credit Reporting Act, Fair Debt Collection Practices Act, Equal Credit Opportunity Act, Gramm-Leach-Bliley Act, E-Sign Act, and Electronic Funds Transfer Act.
• Strong analytical, strategic planning, and presentation skills.
• Excellent written and oral communication, interpersonal, and diplomatic abilities.
• Demonstrated ability to hire, retain, and lead dynamic, independent teams.
• High level of integrity, dedication, and reliability.

Education

• Bachelor's or Master's degree required; preferred fields of study: Business, Political Science, or Law.

Compensation & Benefits

• Annual salary range: 200,000 - 250,000, commensurate with experience.
• Hybrid work option: Associates residing within 30 miles of an office may work remotely part of the week; in-office collaboration three days per week.
• Health, dental, and vision coverage.
• Health Savings Account (HSA) and Flexible Spending Account (FSA).
• Generous paid time off and wellness program.
• 401(k) with company match and student loan repayment benefits.
• Life insurance and accidental death & dismemberment insurance.
• Employee assistance program and employee stock purchase program.
• Tuition reimbursement.
• Performance-based incentive pay.
• Short-term and long-term disability insurance.

Work Environment

This position offers a hybrid work arrangement. Candidates must be authorized to work in the United States and are not eligible for visa sponsorship.

Equal Employment Opportunity & Disability Accommodations

Nelnet is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, age, disability, or any other status protected by law. Qualified individuals with disabilities who require reasonable accommodations may request them by contacting Corporate Recruiting at View phone number on click.appcast.io or View email address on click.appcast.io. Nelnet is a drug-free and tobacco-free workplace.