Account Manager- Northeast

5 days ago Be among the first 25 applicants Do you love building relationships and uncovering new opportunities? Are you energized by helping customers grow while still hunting for untapped potential? If so, you could be the Account Manager we’re looking for at Service Express. We’re a people-powered company that delivers industry-leading third-party maintenance (TPM) solutions for data centers. In this role, you’ll focus on small to mid-market accounts, acting as a trusted advisor to customers — while identifying and closing new opportunities within your book of business. What You Will Do: Grow existing accounts by identifying new stakeholders, use cases, and expansion opportunities. Lead strategic conversations and customer business reviews (CBRs) to drive alignment and demonstrate value. Uncover customer needs and offer tailored TPM solutions to solve key data center challenges. Maintain and grow a 12-month pipeline, consistently meeting performance goals. Build multi-threaded relationships across your customer base to ensure long-term partnership. Collaborate closely with technical experts and leadership on strategic opportunities. Manage CRM records with up-to-date account insights, next steps, and engagement history. Approximately 25% travel, primarily forin-person customer meetings, team collaboration, and occasional company events. What We Are Looking For From You: 3–5+ years of experience managing and growing customer accounts in a B2B environment. Proven success in identifying and closing expansion opportunities within existing accounts. Experience in full sales lifecycle: discovery, proposals, presentations, and negotiation. History of meeting or exceeding quota and sales performance metrics. Strong communication and active listening skills. Familiarity with Salesforce (or similar CRM), Microsoft Office, and virtual selling tools. Bonus: Experience selling IT services, infrastructure, or data center solutions. What You Can Expect From Us: We’ve built a culture that supports your personal, professional, and financial goals — while giving you the tools and trust to succeed: Base salary range of $75k-90K + commissions depending on experience Full technical support team to assist with customer questions and discovery Modern tech stack to help you target and close effectively Cross-functional collaboration between sales, technical, and leadership teams Day-one benefits: Medical, dental, vision, and multiple health plans Parental leave for birthing and non-birthing parents Workplace flexibility Fitness reimbursement& wellness support Competitive salary, 401(k) match, and performance incentives Service Express is an equal opportunity employer. Authorization to work in the country you are applying to is a precondition of employment. Service Express does not sponsor applicants for work visas. We process your information in accordance with our Privacy Policy. For European residents, click here to review our fair processing notice. Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Service Express by 2x Get notified about new Account Manager jobs in Hartford, CT . Hartford, CT $50,000.00-$80,000.00 2 months ago Farmington, CT $75,000.00-$95,000.00 12 hours ago Hartford, CT $103,200.00-$137,600.00 1 week ago Hartford, CT $70,000.00-$75,000.00 5 days ago Hartford, CT $22,000.00-$94,000.00 1 week ago Connecticut, United States $107,600.00-$239,800.00 1 week ago Hartford, CT $45,000.00-$50,000.00 23 hours ago West Hartford, CT $770.00-$1,550.00 4 weeks ago Key Account Manager - Immunology and Gene Therapy - Hartford Territory Hartford, CT $34,000.00-$130,000.00 2 weeks ago Connecticut, United States $80,000.00-$80,000.00 1 month ago Connecticut, United States $60,000.00-$75,000.00 5 months ago Cheshire, CT $55,000.00-$100,000.00 8 months ago Hartford, CT $70,000.00-$90,000.00 1 month ago Outside Sales Account Manager - Industrial Component Service and Repair Remote Account Executive/ Senior Account Executive - Hartford / New Haven East Hartford, CT $60,000.00-$70,000.00 1 day ago Allergy Territory Account Specialist – Manchester / Hartford Greater Hartford $93,800.00-$234,000.00 1 week ago Remote Account Executive/ Senior Account Executive - Hartford / New Haven Account Manager, Immunology - Hartford, CT Wallingford, CT $80,000.00-$110,000.00 2 weeks ago Connecticut, United States $105,000.00-$105,000.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr