Advanced Application Analyst - Epic Beaker

Advanced Application Analyst - Epic Beaker

Lee Health is seeking an Advanced Application Analyst to join our Epic Beaker team within Information Systems, supporting critical laboratory applications that enable accurate, efficient diagnostic workflows across our clinical laboratories. As a subject matter expert, this role owns the design, build, optimization, and support of Epic Beaker and related laboratory systems, working closely with laboratory leadership, clinicians, and other IT teams to ensure reliable performance, seamless instrument integration, and regulatory compliance. The ideal candidate brings hands-on experience as a laboratory systems analyst, ideally with a clinical laboratory background such as a Medical Technologist, along with experience supporting laboratory middleware and instrument integrations. This position is based in Fort Myers, FL, supporting Lee Health facilities throughout the Southwest Florida region.

Key Responsibilities

• Design, build, configure, and maintain Epic Beaker Clinical Pathology workflows to support laboratory operations.
• Provide advanced application support for Epic Beaker and integrated laboratory systems.
• Collaborate with laboratory leadership, pathologists, and clinical staff to analyze workflow needs and implement system improvements.
• Support instrument connectivity, interface troubleshooting, and data integrity across laboratory systems.
• Participate in Epic upgrades, testing cycles, and new functionality implementation.
• Develop and execute test plans for system enhancements, upgrades, and integrations.
• Troubleshoot incidents impacting laboratory workflows and ensure timely resolution.
• Ensure applications meet CLIA, CAP, and regulatory compliance requirements.
• Provide consultation and technical guidance to laboratory and IT stakeholders.
• Maintain system documentation, build standards, and operational procedures.
• Support and troubleshoot laboratory middleware and instrument interfaces including:
• WellSky HCLL (Transfusion Service)
• RALS (Point of Care Testing)
• Rapidcomm (Blood Gas Systems)
• Data Innovations (Instrument Manager)

Required Qualifications

• Bachelor's degree in Medical Technology, Clinical Laboratory Science, Information Systems, or related field. Will accept 5+ years of experience in lieu of degree.
• Medical Technologist / Medical Laboratory Scientist (MT/MLS) background strongly preferred.
• Demonstrated experience working with clinical laboratory systems as an analyst (e.g., Epic Beaker or comparable laboratory information systems), including system build, configuration, and support.
• 5+ years of experience supporting healthcare applications.
• Experience supporting laboratory middleware and instrument integrations.

Preferred Experience

• Experience with HL7 lab interfaces and middleware troubleshooting.
• Knowledge of blood bank / transfusion workflows and point-of-care testing.
• SQL query experience for troubleshooting and analysis.
• Experience supporting large healthcare laboratory environments.
• Experience with laboratory systems including:
• WellSky HCLL
• RALS
• Rapidcomm
• Data Innovations / Instrument Manager
• Epic Beaker certification or formal Epic proficiency.
• Epic Rover mobile workflows.
• Familiarity with Epic Data Courier and release management processes.