Service Technician

Job Description

Job Description

Join LaundryLux Distribution Service Technician

What we are looking for:  A Service technician who installs, services and repairs commercial laundry equipment including washers, dryers, ironers and other related machinery. 

Before we continue to dive into the requirements for the role let’s talk about Why you should join LaundryLux Distribution?

Career Advancement: We offer a career, not just a job. We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment.

Learning and Development: We foster a culture that encourages and promotes professional growth and development, with continuous learning

Diversity Initiatives : We are proud to have launched the Women’s Initiative focused on building a better workplace for women, providing support, and recognizing the talented women within our company.

• Health benefits package including medical, dental & vision plans

• Life Insurance

• 401(k) with company matching

• Paid Time Off

• Paid Holidays

• Employee Referral Program

• Mentorship Program

• Company Sponsored Training

Back to the role:

• Service, install, and repair equipment in businesses in accordance with established standards and procedures.

• Maintain safety and professionalism at all times.

• Promote service, preventative maintenance plans and communicate leads to sales team.

• Perform routine maintenance and inspections to ensure equipment is operating efficiently and safely

• Provide a thorough explanation of equipment, its capabilities and operation to the customer; responds to all questions in a courteous and knowledgeable manner.

• Diagnose and troubleshoot mechanical and electrical issues in equipment.

• Accurately complete all necessary paperwork including but not limited to work orders, service orders, time logs, and emergency information schedules.

• Replace or repair defective parts such as belts, valves, motors, and computer boards.

• Maintain inventory control of assigned equipment to ensure adequate stock levels;

• Participate in inventory process on a regularly scheduled basis.

• Maintain control of all assigned company property and ensures that equipment is always maintained in safe operating condition.

• Safely operate assigned company vehicle and ensures that it is maintained according to manufacturer’s specifications.

• Exhibit appearance and conduct in accordance with established company standards to present a professional image to customers and the public;

• Maintain the highest degree of decency, honesty, and integrity as a guest in a customer’s business.

• Perform other related duties as assigned by management.

• Commitment to excellence and high standards.

• Strong understanding of electrical and mechanical systems.

• Ability to interpret technical manuals, drawings, and schematics.

• Proficient in using hand and power tools

• Troubleshooting and problem solving.

• Excellent written and oral communication skills

• Ability to effectively present information and respond to questions.

• Ability to effectively communicate with people at all levels and from various backgrounds

• Ability to manage priorities and workflow.

• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

• Ability to work independently with minimal supervision.

• Excellent customer service skills.

• Proven ability to manage multiple projects and meet deadlines.

• Ability to understand and follow written and verbal instructions.

• Ability to understand all safety requirements and cautions.

• Ability to perform the physical labor necessary.

• Valid Driver’s License

• Bilingual skills a plus.

• Professional appearance and demeanor

• High school diploma or GED required.

• Minimum of three (3) years’ experience in the residential/ commercial Laundry Industry a plus.

• Any combination of education, training, or experience that provides the required knowledge, skills, and abilities.

• Must be able to complete various activities in the parts room that may require moving items that weigh 75 lbs.

• Ability to operate equipment, i.e., forklift, pallet jack, lift gate.

• Frequent travel to customer locations.

• Overnight travel on occasions.

People, Share Responsibility, Integrity, Excellence, Customer Focused, Meaningfulness and Fun

If you are looking for your next challenge, then this is your chance to join our team of exceptionally talented, creative and innovative professionals. We want you!

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Our company participates in E-Verify.