Training Delivery Specialist

Strategic Staffing Solutions Has An Opening! This is a contract opportunity with our company that must be worked on a W2 only. No C2C eligibility for this position. Visa sponsorship is available! The details are below. Beware of scams. S3 never asks for money during its onboarding process. Job Title: Training Delivery Specialist Contract Length: 12+ months Location: San Antonio, TX 78288/ Phoenix, AZ/ Tampa, FL On Site Work Ref# 246289 Key Responsibilities Coach managers on: Time management and work prioritization Developing contact center representatives using coaching techniques Leading effective team huddles Creating huddle boards Building a continuous improvement culture Recognizing and sustaining team success Facilitate: Group learning sessions for front-line managers Individual meetings with mid-level management Small focus groups to support program improvement Support leadership development by: Coaching directors on program support strategies Preparing directors to implement program responsibilities Discussing feedback and performance issues Communicate program, team, and individual updates via: Written formats (email, documents) Face-to-face meetings Assist in: Gathering, reviewing, analyzing, and reporting program results and progress Tracking outcomes using Microsoft Excel, PowerPoint, and Word Required Skills & Experience Coaching skills (12 years) using structured coaching techniques Training and facilitation experience Understanding of adult learning principles Small group facilitation experience Strong written and verbal communication skills Effective presentation skills Ability to interact with all levels of management Ability to identify behaviors that drive performance outcomes Ability to work autonomously Technical Skills Proficiency in: Microsoft Word Microsoft Excel Microsoft PowerPoint Additional Requirements Ability to think both abstractly and concretely Strong attention to detail Task-oriented with the ability to collaborate effectively Comfortable working in ambiguous environments All work performed onsite Supplier must provide computer equipment Other Details Contract role (not contract-to-hire) No handling of confidential supervisory information Deliverables are considered work made for hire and property of the client Must adhere to all defined plans, processes, and guidelines #J-18808-Ljbffr Leading Utilities Organization