IT Technician

Job Summary

We are seeking an IT Technician for a long-term temporary, full-time opportunity in Greenville, SC. This role is ideal for a hands-on desktop support professional with experience supporting Windows devices, asset management, system imaging, Active Directory, and end-user technology deployment.

The IT Technician will support a professional government and public sector environment where accuracy, process compliance, teamwork, and customer service are essential. This position offers the opportunity to work closely with experienced IT support teams, build practical technical skills, and contribute to important technology deployment and device management initiatives. Candidates who enjoy troubleshooting, following structured procedures, supporting end users, and working in a collaborative team environment will be well aligned with this opportunity.

Key Responsibilities

- Receive device packages, validate contents against packing slips and purchase orders, and document equipment using established asset management processes.
- Label, track, configure, test, and deploy desktop devices through the full asset and configuration lifecycle.
- Install devices into Active Directory and configure Windows operating systems, software, and related system settings.
- Provide deskside installation and support for end-user devices in a networked environment.
- Diagnose, isolate, troubleshoot, and resolve technical and software issues in coordination with support teams and vendors.
- Work with internal staff to identify process or technical issues and assist with creating effective resolutions.

Compensation and Benefits

- Pay: $20.00 per hour.
- Job Type: Long-term temporary, full-time contract.
- Schedule: Monday through Friday, 8:30 AM to 5:00 PM.
- Overtime: Some overtime may be needed.
- Flexibility: Candidates should be able to work flexible hours when work must be completed outside traditional business hours.

Equal Opportunity Employer / Disabled / Protected Veterans

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The pay transparency policy is available here:

For temporary assignments lasting 13 weeks or longer, AppleOne is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Additional Skills

Required Qualifications and Skills

- Support device receiving, documentation, asset tracking, labeling, and deployment activities.
- Configure Windows devices, install operating systems and software, and complete configuration testing.
- Add and manage devices within Microsoft Active Directory.
- Provide deskside support, troubleshooting, and technical issue resolution for end users.

- 1 to 2 years of relevant IT support, desktop support, computer technician, or device deployment experience.
- Strong working knowledge of Windows 10.
- Experience with Microsoft Active Directory.
- Experience with system imaging.
- Understanding of device management in a networked environment.
- Ability to follow prescribed processes, procedures, standards, and policies.
- Strong troubleshooting, customer support, and problem-resolution skills.
- Ability to work collaboratively with technical teams, end-user support staff, vendors, and agency personnel.
- Strong attention to detail when handling asset documentation, purchase order validation, and deployment tracking.

Preferred Qualifications

- A+ Certification.
- Experience with Microsoft System Center.
- Experience with BMC FootPrints.
- Dell TechDirect certification.
- Experience with Windows 10 Enterprise.