Credit and Collections Manager

Credit & Collections Manager Opportunity

CBSL Transportation Services Inc., a leading provider of Liquid Bulk Chemical Transportation Services, is seeking a highly capable and hands-on Credit & Collections Manager to lead and modernize the company's credit, collections, and accounts receivable follow-up processes. This role is responsible for improving cash flow, reducing DSO, strengthening credit controls, driving collection accountability, and creating a more disciplined, efficient, and technology-enabled collections function.

The ideal candidate will bring a proven track record of improving DSO, reducing aged receivables, resolving collection bottlenecks, strengthening customer credit controls, and implementing practical process improvements. This position requires strong leadership, professional customer communication, analytical thinking, system discipline, and the ability to partner with Billing, Operations, Sales, Accounting, and executive leadership to address the root causes of collection delays. A key priority for this role will be modernizing the current collections process by leveraging available technology, automation, reporting dashboards, collection tools, and customer communication enhancements to improve follow-up consistency, reduce manual work, accelerate dispute resolution, and improve overall AR performance.

Duties Include:

• Credit Management Responsibilities
• Collections and AR Performance Responsibilities
• Modernization and Process Improvement Responsibilities
• Reporting Responsibilities

Job Requirements Include:

• Bachelor's degree in accounting, Finance, Business Administration, or related field preferred; equivalent combination of education and progressive credit, collections, accounts receivable, or financial operations experience may be considered.
• Minimum of 5-7 years of credit, collections, accounts receivable, or customer account management experience preferred.
• Proven track record of improving DSO, reducing aged receivables, strengthening credit controls, resolving collection bottlenecks, and implementing process improvements within the credit and collection's function.
• Experience managing AR aging, credit holds, customer disputes, payment terms, credit limits, collection escalation, customer account setup, and cash application coordination.
• Experience identifying and implementing process improvements, automation opportunities, reporting tools, or technology solutions within credit, collections, accounts receivable, or financial operations.
• Strong Excel, Outlook, reporting, analytical, and written communication skills required.
• Experience with ERP/ accounting systems; Sage Intacct, Lockstep, customer portals, or transportation/logistics systems preferred.
• Able to work independently, lead meetings, follow through on action items, meet reporting deadlines, and collaborate across departments.

We offer a competitive benefit program:

• Weekly Pay
• Medical Insurance - Two Plan Options
• Dental Plan & Vision Benefits
• Paid Time Off (PTO)
• 8 Paid Holidays + 1 Floater Holiday
• Traditional 401(k) with up to 3.5% match, & a ROTH 401(k) option
• Short Term/Long Term disability core benefits + buy up options
• $25,000 Life insurance core benefit + buy up options
• Accidental Death & Dismemberment Insurance (AD&D)
• Critical Illness and Accident Insurance
• Flexible Spending Account (FSA) & Dependent Care FSA
• Tuition Reimbursement program