Front Desk Receptionist

Front Desk Receptionist

Summit Spine and Joint Centers (SSJC) is a rapidly growing, multi-state Interventional Pain Management group practice providing integrated clinical, surgical, and imaging services. With clinic locations across Georgia, North Carolina, South Carolina, and Tennessee, our care teams include Integrated Pain Solutions in North Carolina and Savannah Pain Management in Georgia, all operating as part of the SSJC organization. As one of the largest single-specialty practices in the nation, we are committed to collaboration, high-quality patient-centered care, and supporting our teams as we continue to expand. We are seeking motivated, qualified professionals to join us in delivering exceptional care across our growing network.

Job Description Summary: Under general supervision of a licensed provider, as a Front Desk Receptionist, one must be comfortable seeing and handling blood and perform clinical duties on the ASC (ambulatory surgery center) side in addition to clerical duties. We are seeking motivated individuals who show excellent communication skills. Must be able to problem-solve and multitask as we are a fast-paced practice. Gain skill and knowledge of organization policies and procedures in support of the department. This job is a full-time, benefited position at Summit Spine & Joint Centers that reports to the Front Desk Operations Manager. This position's primary locations will be for region 6 clinic locations (see below) and is subject to change based on coverage/business needs, and ASC operating hours.

Region 6 Operating Schedule:

• Dalton (ASC): Monday - Friday 8am-5pm
• Ringgold: Tuesday - Thursday 8am-5pm
• Chattanooga: Friday 8am-5pm

Responsibilities:

• Communicating directly with patients and their needs
• Greeting patients: checking in, collecting copay, verifying insurance, preparing charts
• Checking out patients: scheduling, referring, verifying prescription based on individual needs
• Assisting patients to vehicle when necessary
• Effectively process messages between patients and administration or other medical offices
• Report to office manager and/or practice administrator

Skills And Abilities:

• Must be willing to travel to other locations
• Must be willing to assist in the Ambulatory Surgery Centers
• Must be able to lift 45 pounds
• Must be responsive and comfortable with seeing and handling blood
• Detail-oriented
• Willingness to cross-train on all other clinical responsibilities

Education And Experience:

• Experience using eClinicalWorks or other EHR system preferred
• 1-year clinical experience preferred
• Bachelor's Degree preferred, or equivalent combination of education, training, and experience