Final Mile Delivery Manager -FedEx BC

Job Description

Job Description

About the Role:

We are looking for a driven Final Mile Delivery Manager (FedEx BC) to joing our delivery operations in St. Louis, MO. This is an exciting opportunity to take ownership of last-mile logistics, manage a dynamic team of drivers, and ensure every package reaches its destination on time. If you thrive in a fast-paced environment and have a passion for operational excellence, we want to hear from you!

Responsibilities:

• Oversee daily final mile delivery operations for a FedEx BC (Business Contractor) service area in St. Louis, MO
• Recruit, train, schedule, and manage a team of delivery drivers to meet performance standards
• Monitor route efficiency, on-time delivery metrics, and customer satisfaction scores
• Ensure compliance with FedEx contractor requirements, DOT regulations, and safety protocols
• Manage vehicle maintenance schedules, fleet readiness, and equipment inspections
• Resolve delivery exceptions, customer escalations, and operational issues in a timely manner
• Track KPIs and prepare operational reports to drive continuous improvement
• Coordinate with dispatch and sort teams to optimize daily load and route planning

Requirements:

• Prior experience in last-mile delivery management or 2 plus years FedEx driving Experience, logistics, or transportation operations 
• Familiarity with FedEx Ground or FedEx BC contractor operations strongly preferred
• Proven ability to lead, motivate, and hold accountable a team of drivers
• Strong knowledge of DOT compliance, safety regulations, and fleet management
• Excellent problem-solving skills and ability to make quick decisions under pressure
• Proficiency with route management software and delivery tracking systems
• Valid driver's license with a clean driving record
• Strong communication and organizational skills with a results-driven mindset

About Us:

We are a dedicated FedEx Business Contractor serving the St. Louis, MO region, committed to delivering excellence at every doorstep. Our team takes pride in building a culture of accountability, teamwork, and growth that keeps both customers and employees coming back. Join an organization where hard work is recognized and your leadership truly makes a difference.