Sales Associate / Customer Service - Johnson City, TN

Ready to make a difference with your career?

At Goodwill, your work helps change lives by supporting people with barriers to employment. If you love retail, teamwork, and making a real impact—this role is for you!

• Competitive Pay + Regular Raises


• 403(b) Retirement Plan


• PTO + Your Birthday Off


• Cross-Training & Advancement Opportunities


• Mileage Reimbursement

What You’ll Do:

• Support daily store operations by running cash register and answering customer service inquiries


• Meet sales and donation goals in collaboration with your teammates


• Communicate the Goodwill Mission to customers, donors, and staff and explain how the Goodwill Store, Transportation Department, and Donation Center support the mission.


• Maintain a safe, organized, and customer-friendly environment


• Assist with donation sorting, pricing and hanging


• Be a champion of our POS and Push Systems


• Rotate Sundays with the team.


• Deliver excellent service to customers and donors every day


• Help organize sales floor to meet the demands and specifications of the retail DGR (Donated Good retail) process.


• Follow protocol for all POS system, Push System, store sales, and donation centers.


• All other duties as assigned by the leadership team. 

What You’ll Need:

• Retail experience, preferably in the thrift industry


• Solid communication, organization, and problem-solving skills


• Ability to lift 35 lbs and stand/move for long periods


• Reliable transportation 


• Valid driver’s license 
  


• Ability to work a varied schedule and flexible hours Sunday through Saturday of each week. 

Be part of something bigger. Join the Goodwill mission today!

Safety Statement
“No job is so important and No service is so urgent that we cannot take the time to perform our work safely.”

Employees are expected to adhere to Goodwill Industries of Tenneva Area, Inc. “Code of Ethics”.
Employees must abide by Goodwill Industries of Tenneva Area, Inc. compliance policies. The purpose of our corporate compliance program is to prevent and detect any criminal, fraudulent, unethical, or improper conduct and take appropriate corrective action.

Goodwill Industries of Tenneva Area, Inc. is an Equal Opportunity Employer2