Business Systems Analyst

Business Systems Analyst

Santa Ana, CA (Remote)

3+ Month Contract

JPC - 20368

Solugenix is assisting a client, a leading financial services company, in their search for a Business Systems Analyst. This is a 3+ month contract opportunity based out of Santa Ana, CA (Remote).

The Business Systems Analyst performs business analysis, business process analysis, and systems analysis to support business improvement, technology enablement, reporting, and implementation initiatives. The role operates at the intersection of business process, requirements, data, system alignment, and stakeholder communication. The role partners with business users, SMEs, technology partners, product teams, data/reporting teams, and other stakeholders to understand business problems, define use cases, document current-state and future-state processes, gather requirements, and translate business needs into clear business, system, data, and technical-ready specifications. This position supports the Strategic Analysis Group work by helping convert business questions and use cases into practical deliverables such as process maps, use cases, user stories, requirements documentation, data dictionary entries, context diagrams, testing support materials, training documentation, and stakeholder-ready summaries.

Qualifications:

• Generally requires a bachelor’s degree in Business, Business Management, Information Systems, Technology, or a related field, or equivalent work experience.
• Typically 2-4 years of directly related experience per Analyst, Business Systems matrix. Target profile may include 3-5 years of BA/BSA, process improvement, systems analysis, data/reporting, or transformation-support experience.
• Works under the general supervision of more experienced Business Analysts, Business Systems Analysts, Product, Technology, or management resources.
• Actively contributes to the results of the team and works toward achieving team goals and objectives.
• Uses expertise of senior resources and leverages business, technical, product, reporting, and data partners to confirm solutions or explore options.
• Can independently complete defined analysis deliverables once scope, objectives, and expectations are established.
• May support discovery, requirements, process mapping, data dictionary, technical specifications, testing readiness, or implementation analysis workstreams under direction.

Essential Functions:

• Participate in business analysis and systems analysis activities that support defined business needs, process improvement, reporting, data, and technology enablement efforts.
• Work directly with business users, SMEs, technology partners, product teams, data/reporting teams, and other stakeholders to understand business problems, scope, stakeholders, goals, current processes, and desired outcomes.
• Support discovery activities, including working sessions, interviews, current-state reviews, stakeholder input gathering, and research.
• Analyze defined business use cases and translate business needs into business requirements, system requirements, functional and non-functional requirements, data requirements, and technical-ready specifications with appropriate guidance.
• Map current-state and future-state business processes, system processes, workflows, handoffs, dependencies, controls, pain points, gaps, and change impacts.
• Create and maintain analysis artifacts, including process maps, context diagrams, use cases, user stories, acceptance criteria, requirements documentation, technical specifications, data dictionary elements, findings, and stakeholder summaries.
• Participate in identifying business system requirements and related business/application solutions for defined business needs.
• Gather customer requirements for standard or customized system solutions and provide alternative solution options to the team or more experienced resources.
• Partner with technology, product, reporting, and data teams to make requirements clear, actionable, testable, and understandable for design, configuration, development, reporting, integrations, and implementation.
• Conduct data analysis by collecting, reviewing, interpreting, and summarizing business, operational, system, process, and reporting data to support decisions and recommendations.
• Support solution delivery through documentation, testing support, training materials, implementation support, business readiness, and post-implementation validation.
• Validate and/or create QA test cases, support testing activities, and contribute to UAT and business acceptance readiness.
• Write and maintain business, system, process, data, reporting, training, and project documentation.
• Provide training and support directly to customers or business partners as needed.
• Contribute to SAG standards, reusable templates, analysis practices, and center-of-excellence efforts as assigned.
• Perform duties outside normal work hours when required by business needs.

Knowledge, Skills, and Technology:

• Solid business analysis, business systems analysis, and process improvement skills appropriate for defined business needs and moderate-scope problems.
• Ability to analyze a business use case, define the problem, identify stakeholders, document the current state, define the desired future state, and convert needs into actionable requirements.
• Working knowledge of business process mapping, workflow analysis, context diagrams, basic value stream concepts, controls, handoffs, and process redesign support.
• Solid requirements elicitation and documentation skills, including business requirements, functional requirements, non-functional requirements, user stories, acceptance criteria, reporting requirements, and data requirements.
• Ability to translate business requirements into technical-ready specifications for technology, product, reporting, analytics, data, and implementation teams, with review from senior resources as needed.
• Working knowledge of data analysis, reporting concepts, metrics, KPIs, data dictionaries, and relational database concepts.
• Ability to synthesize qualitative and quantitative information into findings, recommendations, stakeholder summaries, and presentation materials.
• Good written, oral, facilitation, and presentation skills, including the ability to communicate with business users, SMEs, product teams, technical teams, and management stakeholders.
• Basic to solid understanding of Agile practices, systems analysis, solution delivery, testing, UAT readiness, and implementation support.
• Ability to identify problems, research alternatives, prepare presentations, test to confirm, gain consensus, and support implementation for defined applications, processes, or functions.
• Good organizational skills and ability to manage assigned deliverables, timelines, stakeholder input, and documentation quality.
• Advanced Microsoft PowerPoint and Excel preferred; standard MS Visio, Miro, or charting tools, Microsoft Office skill set required.
• Experience using analysis, process mapping, collaboration, reporting, or AI-enabled productivity tools to improve research, analysis, documentation, and deliverable quality.

Security and Compliance Responsibility:

• The individual is responsible for adhering to the client’s and department’s compliance and information security policies, practices, and procedures, including the handling of systems and data in the performance of the role.

Preferred Domain:

• Title, Escrow, Real Estate, Mortgage, Financial Services, Insurance, or regulated operations experience preferred.

Licenses or Certificates:

CBAP, AAC, ECBA, CCBA, Agile, process improvement, data, reporting, or related business analysis certification preferred, but not required for this Grade 30 anchor.

Pay Range for CA, CO, IL, NJ, NY, WA, and DC: $45.77/hour to $45.77/hour. Starting rate of pay offered may vary depending on factors including but not limited to, position offered, location, education, training, and/or experience.

Solugenix will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act and Ordinance. Applicants do not need to disclose their criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if we are concerned about conviction that is directly related to the job, applicants will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.

About the Client

Our client is one of the world's leading financial services companies based out of Santa Ana, CA.

About Solugenix

Solugenix is a leader in IT services, delivering cutting-edge technology solutions, exceptional talent, and managed services to global enterprises. With extensive expertise in highly regulated and complex industries, we are a trusted partner for integrating advanced technologies with streamlined processes. Our solutions drive growth, foster innovation, and ensure compliance—providing clients with reliability and a strong competitive edge.

Recognized as a 2024 Top Workplace, Solugenix is proud of its inclusive culture and unwavering commitment to excellence. Our recent expansion, with new offices in the Dominican Republic, Jakarta, and the Philippines, underscores our growing global presence and ability to offer world-class technology solutions. Partnering with Solugenix means more than just business—it means having a dedicated ally focused on your success in today's fast-evolving digital world.