Field Operations Supervisor

Field Operations SupervisorSkip to main contentBy clicking “Accept All Cookies,” you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.We and third parties deploy digital tracking technologies (such as cookies, pixels, tags, similar technologies, collectively referred to as “Cookies”), on our digital properties (like our website and in our emails) for a number of reasons, including making our websites function properly and being able to provide you with the most relevant products, services, and information. A “cookie” is a small text file that can be stored on your device when you interact with digital properties, such as when you visit a website or load an email. 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Where required by law, we will obtain your consent before placing preference Cookies on your device.Advertising Cookies support our marketing and advertising initiatives by enabling better targeting for marketing and advertising and to measure the effectiveness of our advertising. Where required by law, we will obtain your consent before placing preference Cookies on your device.#Field Operations Supervisor page is loaded## Field Operations SupervisorApplylocations: Beaumont, TXtime type: Full timeposted on: Posted 15 Days Agojob requisition id: JR0000042726Transco Rail ServicesAs a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.Transco Rail Services, along with Union Tank Car Company (UTLX) and Procor, delivers full‐service railcar repair and maintenance through a broad North American network of fixed shops and mobile field service teams. Serving freight and tank car fleets across multiple industries, we are committed to safety, compliance, quality, and reliable service.**Position Summary:** The Field Operations Supervisor role is to provide value driven customer service by ensuring productive and efficient car repair operations at a site level. In addition, the Field Operation Supervisor unifies a talented workforce with strategic plans for achieving business expectations and meeting production demands set forth in partnership with the customer(s).**Supervisor Responsibilities:** Manages and directs personnel. Is responsible for the overall direction, coordination, and evaluation. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include safety, interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.**Essential Functions:*** Lead the team and foster a culture centered on Safety and Quality.* Actively Supports Safety and Quality initiatives, such as safety reviews, compliance training, and quality checks.* Maintain appropriate presence with team and customer by conducting daily site walks to monitor progress, address issues and ensure compliance with safety standards.* Meets or exceeds site performance goals, such as reducing repair turnaround time and increasing customer satisfaction, in alignment with the company’s strategic plan and departmental goals.* Responsible for maintaining adequate staffing levels through effective recruitment, training, and scheduling to meet productivity needs and performance expectations.* Effectively manage employee work schedules by ensuring adequate coverage to achieve appropriate work-life balance and meeting customer needs.* Actively participate in Safety and Quality audits for ensuring regulatory compliance and customer expectations are maintained.* Maintain car repair status reports for reviewing efficiencies, returning cars to service timely, and for providing real time updates to customers as required.* Complete weekly report and KPI tracking, such as repair turnaround time and cost efficiency, for communicating site level operational and financial performance to the Regional Operations Manager.* Lead a daily team huddle (toolbox talks) to review safety protocols, discuss daily goals, ensure site expectations and individual needs are clearly identified, and to ensure all employees are aligned with car repair plans and priorities.* Supports continuous improvement initiatives, including maintaining/establishing visual management processes.* Identifies employee training needs and coordinates resolution with appropriate resources.* Ensures all billing is reported timely and accurately.* Responsible for completion of new hire onboarding process, including 30, 60, 90 reviews and Tank University (a comprehensive training program) attendance for supporting employee development.* Other duties as assigned**Skills / Specifications:*** Knowledge of safety protocols and quality control processes.* Ability to conduct and participate in safety and quality audits.* Goal setting and performance management.* Recruitment, training, and scheduling skills.* Effective scheduling management.* Identifying and addressing training needs.* Proficiency in maintaining and analyzing reports.* Strong communication skills for updating customers and management.* Leadership and team-building skills.* Ability to conduct daily team meetings and align team goals.* Knowledge of continuous improvement methodologies.* Experience with visual management processes.* Strong customer service skills.* Ability to maintain a presence and address customer concerns.* Experience in employee development.* Conducting performance reviews and coordinating training.* Accuracy in billing and reporting**Education / Experience / Qualifications:*** High School diploma or equivalent required* Bachelor’s Degree or some college preferred* Proven experience in a supervisory or managerial role, preferably in a field operations or car repair environment.* Strong leadership and team management skills.* Excellent communication and interpersonal skills.* Commitment to fostering a culture of safety and quality.* Proficiency in safety and quality management practices.* Ability to manage performance goals and meet productivity targets.* Experience in recruitment, training, and employee development.* Competence in reporting, KPI tracking, and financial management.* Knowledge of continuous improvement methodologies and visual management processes.* Strong customer service orientation.* Billing and financial reporting experience.* Detail-oriented and highly organized.* Ability to balance multiple priorities and meet deadlines.* Strong problem-solving and decision-making abilities**Working Conditions:*** Must be able to traverse the operations facility.* Prolonged periods sitting at a desk and working on a computer.* Must be able to lift up to 15 pounds at a time.* Ability to work extended hours when needed.**Why Join Our Team?**We take pride in offering our employees rich benefits packages. We appreciate hard-working and passionate individuals which is why we offer:* Tuition Reimbursement, Medical, Dental, Vision* Company-paid employee and dependent life insurance* Company-paid sickness and accident income* 401k matching* Annual safety shoe reimbursement and prescription safety wear* Holiday pay 10 Total - Day 1 of employment* Vacation* Marmon employee discount program**DISCLAIMER:** This job description is only a summary of the typical functions of the job and not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. The company reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.EEOFollowing receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to View email address on click.appcast.io, and please be sure to include the title and the location of the position for which you are applying. #J-18808-Ljbffr