Senior Director of IT Infrastructure (Austin)

Why Us?With a mantra of Empowering Human Potential, Hanger, Inc. is the world's premier provider of orthotic and prosthetic (O&P) services and products, offering the most advanced O&P solutions, clinically differentiated programs and unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator of O&P patient care clinics nationwide. Through its Products & Services segment, Hanger distributes branded and private label O&P devices, products and components, and provides rehabilitative solutions to the broader market. With 160 years of clinical excellence and innovation, Hanger's vision is to lead the orthotic and prosthetic markets by providing superior patient care, outcomes, services and value. Collectively, Hanger employees touch thousands of lives each day, helping people achieve new levels of mobility and freedom.Could This Be For You?The Senior Director of Information Technology provides strategic leadership for the enterprise technology platforms that support the organization’s nationwide clinical and operational footprint, including 900+ clinic locations, fabrication facilities, and corporate operations.This role is accountable for the strategy, reliability, scalability, and operational excellence of the organization’s core infrastructure and technology services, including enterprise networking, telecommunications, cloud infrastructure, service management, end-user computing, and technology integration for acquisitions.The Senior Director partners closely with executive leadership, clinical operations, and corporate stakeholders to ensure technology platforms enable high-quality patient care, operational efficiency, and continued organizational growth. This leader will drive infrastructure modernization, operational maturity, and scalable technology capabilities across a highly distributed healthcare environment.Your ImpactEnterprise Infrastructure StrategyOwn the strategy and performance of the organization’s core technology infrastructure platforms supporting nationwide clinical operations, including:Enterprise network infrastructure supporting connectivity across more than 900 clinic locations and fabrication facilitiesTelecommunications platforms, including UCaaS, CCaaS, and enterprise communications servicesCloud infrastructure and services within Microsoft AzureEnd-user computing platforms supporting clinical and corporate usersEnsure infrastructure platforms operate with high availability, strong security posture, and the scalability required to support continued expansion of the organization’s clinical footprintIT Operations & Service DeliveryProvide executive leadership for the organization’s technology operations and service management functions, ensuring consistent and high-quality service delivery across the enterprise.Responsibilities include:Establishing operational governance aligned with IT service management best practicesDriving improvements in service reliability, operational performance, and user experienceLeading modernization initiatives focused on automation, monitoring, and operational efficiencyEstablishing performance metrics and service standards that support enterprise technology deliveryTechnology Integration for Growth & AcquisitionsOwn the enterprise technology integration strategy supporting clinic acquisitions and expansion initiatives. Responsibilities include:Establishing scalable frameworks for rapid and secure onboarding of newly acquired clinicsLeading technology due diligence and integration planning for acquisitionsEnsuring seamless deployment of infrastructure, communications platforms, and user servicesPartnering with executive leadership, corporate development, and clinical operations to support the organization’s growth strategyOrganizational LeadershipLead and develop a high-performing infrastructure and operations organization responsible for delivering reliable technology services across a highly distributed healthcare environment.Responsibilities include:Building scalable teams and operational structures to support enterprise growthEstablishing accountability and operational excellence across infrastructure and support functionsDeveloping strategic vendor partnerships and technology sourcing strategiesDriving a culture of service excellence, continuous improvement, and operational disciplineStrategic ImpactThis role plays a critical leadership position in enabling the organization’s ability to:Deliver reliable and secure technology services across a national clinical network and fabrication network.Support continued growth through acquisitions and expansionModernize infrastructure platforms to improve operational efficiency and scalabilityEnhance the technology experience for clinicians, staff, and patientsMinimum Qualifications10–15+ years of progressive IT leadership experienceProven leadership of enterprise infrastructure and operations in large, multi-site organizationsExperience supporting distributed environments with hundreds of locationsExperience leading technology integration efforts associated with organizational growth or acquisitionsBachelor’s degree in Information Technology, Computer Science, Engineering, or related field.Must have, or be eligible to obtain, a valid driver’s license and driving record within the standards outlined within Hanger’s Motor Vehicle Safety Policy and Procedures. Additional Success Factors10–15+ years of progressive IT leadership experienceProven leadership of enterprise infrastructure and operations in large, multi-site organizationsExperience supporting distributed environments with hundreds of locationsExperience leading technology integration efforts associated with organizational growth or acquisitionsBachelor’s degree in Information Technology, Computer Science, Engineering, or related field.Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.Keep the patient at the center of everything that you do, building lifelong trust.Foster open collaboration and constructive dialogue with everyone around you.Continuously innovate new solutions, influencing and responding to change.Focus on superior outcomes, and calibrate work processes for outstanding results.Our Investment in YouCompetitive Compensation Packages8 Paid National Holidays & 4 additional Floating HolidaysPTO that includes Vacation and Sick timeMedical, Dental, and Vision Benefits401k Savings and Retirement PlanPaid Parental Bonding Leave for New ParentsFlexible Work Schedules and Part-time OpportunitiesGenerous Employee Referral Bonus ProgramMentorship Programs- Mentor and MenteeStudent Loan Repayment Assistance by LocationRelocation AssistanceRegional & National traveling CPO/CO/CP opportunitiesVolunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFestHanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.#ERF-HRCJob Summary# Positions: 1Job Location: US-TX-AustinTelecommute: Location-Specific PositionFT/PT: Full-TimeCategory: Information Technology