Insurance Operations Executive
$80k - $100kFBQ Inc dba Florida Best Quote
Job Description
Job Description
Benefits:
- 401(k)
- Bonus based on performance
- Company parties
- Competitive salary
- Paid time off
- Parental leave
- Lead managers and team leads across agency departments
- Oversee daily operations and identify areas for improvement
- Establish accountability and performance standards
- Analyze KPIs, scorecards, and reporting to identify issues
- Improve workflows, SOPs, training, and quality assurance
- Develop managers and strengthen departmental leadership
- Partner with HR on hiring, onboarding, and performance management
- Collaborate with our Systems Director on automation and technology
- Lead operational projects and process improvements
- Solve problems at the operational level before they reach executive leadership
- 5+ years of P&C insurance experience
- 3+ years of proven leadership experience, preferably managing managers or multiple departments
- Significant experience in an independent insurance agency or brokerage
- Experience managing managers or multiple departments is preferred
- Strong knowledge of insurance agency operations
- Experience using KPIs, scorecards, and data to manage performance
- Strong problem-solving and decision-making skills
- Proven ability to improve processes and develop people
- Ability to hold people accountable and lead change
Vacancy posted 16 days ago
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