Office Assistant

Job Description

Job Description

Diversified Power Systems, Inc. is looking for a motivated, organized professional to join our growing team as an Operations Coordinator .

This is not your typical office job. We’re looking for someone who enjoys working with customers, solving problems, coordinating projects, and learning multiple aspects of our business.

For more than 25 years, Diversified Power Systems has provided commercial and industrial generator sales, service, maintenance, and emergency power solutions throughout Texas. We are searching for someone who wants a long-term career with opportunities to learn and grow.

Position Summary

The Operations Coordinator works closely with our sales, service, and management teams to support customers from the initial inquiry through project completion. This position combines customer service, estimating support, scheduling, contracts, and office administration into one rewarding career.

Responsibilities

• Answer customer inquiries by phone and email.
• Prepare estimates, proposals, and customer contracts.
• Coordinate with customers regarding projects and service appointments.
• Schedule service calls and installations.
• Process customer orders and maintain accurate records.
• Assist with invoicing and project documentation.
• Follow up with customers regarding quotes and ongoing projects.
• Maintain customer files and database information.
• Communicate with technicians, vendors, and management.
• Assist with special projects and daily office operations.
• Learn multiple areas of the business through cross-training.

Qualifications

• High school diploma or equivalent required.
• Previous office, customer service, or inside sales experience preferred.
• Excellent communication and customer service skills.
• Strong organizational and multitasking abilities.
• Attention to detail.
• Positive attitude with a willingness to learn.
• Self-motivated and dependable.
• Professional appearance and demeanor.

Computer Skills

• Microsoft Word
• Microsoft Excel
• Outlook
• Adobe PDF
• Windows-based software
• Experience with QuickBooks Online or service management software is a plus.

Starting Pay: $14.00–$16.00 per hour, depending on experience. Performance reviews and advancement opportunities are available for employees who demonstrate reliability, initiative, and a willingness to learn.