Social Services Coordinator

General Information: Job title: Social Services Coordinator Schedule: Full-time, 80 hours per pay period; Monday – Friday. Weekend rotation: No weekends Holiday rotation: Paid holidays Position Summary: The Social Services Coordinator position assists and supports residents and their families, provides psycho-social assessments to identify areas of need, to then provides assistance as able to those areas of need, and offers and secures different resources as needed and able; all while serving as the residents' advocate and honoring their choices and rights. Position Responsibilities: Work with patients and their families to provide psycho-social assessments to identify areas of need. Then assist/offer/secure options, services, resources etc. to help with those areas of need. Serve as residents' advocate and advocating for/honoring resident's choices and rights. Assist residents and families in understanding insurance coverage and assisting in medical assistance applications as well as collaboration with community resources. Assist residents and their loved ones with medical assistance reviews to keep their coverage. Receive and review grievances reported by residents, loved ones, and staff. Consult and work with the IDT and other staff on resident/family situations, their needs, resident care, and discharge plans. Complete needed, required, and professional documentation and paperwork for documentation of residents' charts and other jobs tasks and requirements. Complete admission paperwork and discuss policies and procedures with residents and their loved ones upon admission. Organize and schedule discharge. Direct discharge planning meetings. Assist residents in making connections with community resources to ensure a safe and successful discharge. Perform other duties as requested. Position Requirements: Specialty certifications preferred. Exceptional accuracy and attention to detail required. Knowledge, Skills, & Abilities: Intermediate to proficiency with computers is required. Knowledge of Medicare and Medicaid systems. Ability to maintain confidentiality. Excellent oral and written communication skills. Self-starter with excellent compassion, interpersonal communication, and problem-solving skills. #J-18808-Ljbffr EmergencyMD