Associate Community Manager - Touchland

A collective energy and ambition. A place where you can make a real difference. We’re a company that genuinely cares about our people, our products, our consumers and the environment. Our unique, informal culture champions courage, determination and collaboration. Knowing we have an open and supportive team means each of us has the freedom to take responsibility and ownership. We have a shared passion to work hard, innovate and push boundaries. United by the belief that when we strive for growth, anything is possible. While we might not be the largest company in our industry, we believe we can have the biggest impact because: Together We Have the Power to Win. Job Summary Church & Dwight is seeking an Associate Community Manager. We are looking for a talented Associate to join our newly established Digital Strategy team within the Touchland marketing team. We manage the holistic full-funnel digital strategy and deployment to impact consumers across all points of the digital journey. This role specifically focuses on managing the vibrant social communities across the Touchland brand About the Role The Associate Community Manager is responsible for content strategy, content creation, daily posting, monitoring, and engaging with our community. This role requires strategic planning and amplification of major campaigns and product launches in partnership with key agency partners on social. Influencer discovery, negotiations and contracting is also an important workstream. This role will be expected to achieve high growth for social platform followings and engagement, providing in-depth, analytical, monthly reports on KPIs. Work Environment: This role is open to both hybrid and remote candidates, with a preference for a hybrid work arrangement. The final work location arrangement will be determined during the interview process based on candidate location and business requirements. Remote: If designated as remote, the role will be performed on a remote basis, with occasional in-person attendance required as business needs dictate. Hybrid: If designated as hybrid, the role will be based in Ewing, NJ or New York City. NYC requires in- person attendance on Mondays, Tuesdays, Thursdays, with remote work options on Wednesdays and Fridays. Ewing, NJ requires in- person attendance on Tuesdays, Wednesdays, and Thursdays, with remote work options on Mondays and Fridays. Role Accountabilities and Responsibilities Develop, execute and post best-in-class social content on platforms like Instagram, Facebook, TikTok, Youtube and Pinterest, as well as assisting with content ideation and creation. Lead the organic and paid media asset placement and performance Ensure community questions, comments and related opportunities are answered within 24hours; Provide a well-executed, high-touch experience when escalation required Monitor social media platforms for UGC, product feedback, relevant trends, etc. KPI Tracking: Define and track success metrics monthly. Key member of the inter-agency team accountable for annual Brand plans and responsible for ideation and execution of strategic social initiatives Create, curate, and post social media content. Lead the organic and paid media asset placement and performance. Spearhead influencer marketing initiatives to create and implement a comprehensive strategy across brands and social channels. Cultivate influencer network from discovery, recruitment and contracting through relationship management. Work with cross-functional teams on an ongoing basis to support all areas of the business through social media initiatives. Complete campaigns performance analysis and reporting on KPIs. Attend meetings with cross-functional and inter-agency teams, capture action items and execute on aligned plan. Able to execute digital marketing campaigns. Skills and Competencies Tech Skills Leverage a deep knowledge of best practices to develop effective best in class content, community management, social listening, organic and paid social media tools. Experience in Affiliate Marketing is preferred Leverage Google analytics tools to optimize performance and drive business results. Functional understanding of analytics and attribution modeling tools for campaign measurement Stay up to date with evolving MarTech landscape and share best tools to improve current process and output Apply rigor in critical thinking and quantitative/qualitative analysis to draw out trends, issues, opportunities (finds the true meaning in the consumer learning) from different tech platforms. Leadership Skills A passion for social media trends, culture, and content Has a bias for action and is orientated towards achieving results Comfortable working in a fast-paced and energetic environment Strong collaborative skills, with the ability to work closely with cross-functional teams. Elevate thought leadership and excellence in social media best practices. Capitalize on new opportunities and trends to formulate plan Education And Experience Bachelor’s Degree Required 3 + years related experience – with demonstrated success working in top social media platforms including Instagram, Facebook, TikTok, YouTube and Pinterest Exceptional written and verbal communication skills - previous community management and copywriting experience preferred. Strong time management and organization skills; able to prioritize and manage multiple projects. Ability to do in-house editing of social & video content is a plus. Experience working with social analytics and planning tools. Understand that social media is 24/7 and may require monitoring the community on off hours; willing to work after hours or on weekends to support events. “Out of the box” and “disruptor” mindset combined with appreciation and respect for the rich legacy at Church and Dwight Compensation and Benefits The U.S. base salary range for this full-time position is $92,500-$131,700. This position is also eligible for a bonus. As a Church & Dwight US employee, you (and eligible dependents, as applicable) will have access to medical, dental, vision, basic life insurance, paid vacation and sick time, and Paid Parental Leave. U.S. employees are entitled to paid holidays, floating holidays, and vacation days starting in their first year of employment depending on hire date. You are also able to participate in our 401k retirement plan (with company match and profit-sharing) and Discounted Employee Stock Purchase Plan. The actual base pay offered to the successful candidate will be based on multiple factors, including, but not limited to, job-related knowledge/skills, experience, business needs, geographical location, and internal pay parity. Compensation decisions are dependent upon the facts and circumstances of each position and candidate. Church and Dwight Canada is an equal opportunity employer committed to providing a barrier-free, inclusive and accessible work environment. Applicants may be entitled to reasonable accommodation in respect of a legally protected characteristic in accordance with applicable human rights legislation. If you require accommodation on this basis, we will work with you to meet your needs. Please inform our Human Resources department if you require an accommodation in completing this application for employment or for otherwise participating in the application process. Church & Dwight is a world-leader in household and personal care products. Our global brands include ARM & HAMMER®, Batiste, OxiClean, Trojan, XTRA, Nair, First Response, Spinbrush, Orajel, vitafusion, Li’l Critters, Water Pik and FLAWLESS®. Founded in 1846, we have operations globally and are listed in the S&P 500.