Retail Parts ProStore 5311

Job Overview Professional level sales position supporting advanced functions of the DIY business. The role requires expert knowledge of automotive systems, parts inventory, and technical problem solving for DIY customers. This is a full‑time position. Primary Responsibilities Provide GAS2 selling experience for DIY customer visits and phone calls. Achieve personal/store sales goals and service objectives. Manage DIY services including battery installation, testing, wiper installs, etc. Ensure high standards of customer service and store appearance. Key holder responsibilities: task assignment and completion, safety, open/close duties. Secondary Responsibilities Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc. Maintain store cleanliness including floors, bathrooms, facing, dusting, and parking lot. Provide DIY services including battery installation, testing, wiper installs, etc. Success Factors Friendly communication. Ability to locate and stock parts. Safety knowledge and skills. Operating inventory systems and store equipment. Parts and automotive system knowledge skills. Operating POS and parts lookup systems. Expert in testing and diagnostic equipment for DIY services. ASE P2 certified or ASE‑ready equivalent. Advanced solution, project, and product quality recommendation ability. Advanced parts lookup and sourcing. Advanced selling skills for DIY. Essential Job Skills Working knowledge of automotive systems and diagnostic ability (engine, suspension, brakes, electronics, exhaust, etc.). Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers, and management. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; write simple correspondence. Understand and execute instructions furnished in written, oral, or diagram form. Successfully complete the Parts Knowledge Assessment. Use basic math accurately (add, subtract, multiply, divide in all units of measure). Use Microsoft software effectively (Word, Excel required). Strong organizational skills. Ability to work an assortment of days, evenings, and weekends as needed. Qualifications 3‑5 years of prior automotive parts experience. Proven sales ability with past experience in fulfillment of customer transactions. Must have a valid driver's license. ASE Certification preferred, but not required. Education and certifications: certificates, licenses, and registrations as required by the company. Employment Details Seniority level: Mid‑Senior level Employment type: Full‑time Job function: Sales and Business Development Industries: Motor Vehicle Manufacturing and Retail Legal Notice Privacy Notice: EEO Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, basis of disability or any other federal, state or local protected class. #J-18808-Ljbffr Advance Auto Parts