Office/Customer Service Clerk
$22 per hourTC Staffing
Job Description
Job Description
Customer Service Clerk
Pay: $22.00 per hour
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Location: Camas/Vancouver, WA Area
We are seeking a reliable and detail-oriented Customer Service Clerk to join our team. This is a full-time position offering a stable schedule and the opportunity to work with customers, dealers, and government agencies in a fast-paced office environment.
Responsibilities
Customer Communication & Support
- Communicate with customers via phone, email, and fax regarding shipments, returns, and products
- Proactively contact customers regarding shipment dates, delays, and order updates
- Research and prepare quotes for dealers and government agencies
- Recommend products and assist dealers with product information and sales opportunities
Record Keeping & Order Processing
- Research and enter credits and billing information into the company computer system
- Review and process customer sales orders accurately and efficiently
- Maintain accurate customer and order records
Qualifications
- Strong customer service and communication skills
- Proficiency with Microsoft Office, including Word and Excel
- Basic knowledge of desktop computer operating systems, internet usage, email, and faxing
- Ability to perform basic mathematical calculations accurately
- Strong attention to detail and organizational skills
- Excellent problem-solving abilities and sound judgment
- Team-oriented with a commitment to providing exceptional customer service
- Reliable transportation required (location is not bus accessible)
Requirements
- Updated resume required
- Previous customer service or office experience preferred
Apply today with your updated resume for immediate consideration.
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