Director of HR & People Operations

Director of HR & People Operations Job Type: Full Time | Location: Portland, OR | Reports to: Chief Administrative Officer | FLSA status: Exempt/Salaried | Salary: $56.25/hr – $62.66/hr ($117,000/yr – $130,300/yr) Morrison Child & Family Services is a Joint Commission and Sanctuary accredited non‑profit organization that provides a comprehensive array of services to children, adolescents, and their families. Job Summary Reporting to the Chief Administrative Officer, this position leads core HR functions and ensures consistent, compliant, and service‑oriented HR delivery across the organization. The Director partners closely with leadership to align HR strategy and operations with Morrison’s mission and program needs. Responsibilities & Duties Oversee core HR functions including employee relations, compliance, policies, leaves, compensation, benefits, and HR systems Ensure accurate, timely, and compliant HR processes across the employee lifecycle Maintain strong internal controls for personnel records, audits, and documentation Lead, coach, and develop HR staff Establish clear roles, workflows, and service expectations Foster a culture of accountability, responsiveness, and collaboration Manage complex employee relations matters, including investigations and conflict resolution Serve as a trusted advisor to leaders, offering practical and compliant guidance Partner with external HR consultants to ensure aligned and effective support Partner with leadership on workforce planning and staffing strategies Oversee recruiting and onboarding to support timely hiring Use workforce data to identify trends and inform retention strategies Evaluate and improve HR processes for efficiency and effectiveness Strengthen HRIS utilization and reporting capabilities Support cross‑functional process improvements aligned with organizational goals Demonstrate a commitment to developing a thorough knowledge and application of the Sanctuary model and other organizational policies & practices Participate in staff development, in‑services, and training related to workplace effectiveness; model professional behaviors and implement improvements to business practices with awareness of their impact in a trauma‑informed behavioral healthcare organization Required Position Qualifications Bachelor’s degree in HR, Business Administration, Social Work, Public Administration, or related field 10+ years of HR experience, including 8+ years in progressive leadership roles Experience supporting frontline leaders in complex, high‑accountability environments (e.g., healthcare, behavioral health, social services) Strong background in employee relations, compliance, and leadership coaching Preferred Position Qualifications Experience in nonprofit or human services organizations HR certification (SPHR, PHR, SHRM‑SCP, or SHRM‑CP) Working Conditions Environment: Work is performed in clinical offices, community settings, and Morrison Residential and administration buildings. Breaks and meals may be interrupted. Universal Precautions and awareness of potential for violent behavior, disease exposure, biohazards, noise, and contaminants are required. Mental demands: Work involves diverse and sometimes unpredictable situations requiring flexible time management. Physical demands: Ability to remain calm and emotionally available serving youth, adults, and families who have experienced trauma. Proficiency with office equipment and the ability to perform physical interventions if needed. Physical dexterity for reaching, stooping, and repetitive wrist and hand motions. Benefits & Total Rewards Medical, dental, and vision insurance Generous paid time off and holidays Retirement plan with employer contribution Employee Assistance Program (EAP) Flexible spending accounts (FSA) Professional development and training opportunities Meaningful, mission‑driven work that makes a difference in the community EEO Statement We are an affirmative action plan employer. Our policy is to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic. In compliance with our affirmative action plan, Morrison uses E‑Verify to determine employment eligibility after an offer is accepted. #J-18808-Ljbffr