QA Engineer

Job Requirements Sweetwater, the nation’s #1 online retailer of pro audio equipment and music instruments, is seeking to hire a QA engineer to add to our growing software quality assurance team. As a QA engineer, you will be responsible for analyzing product quality of our software applications. You will be expected to independently design effective test plans for new features (including acceptance and exploratory testing methods), to set up and execute tests in a timely fashion, to collaborate with developers to resolve discovered quality issues, and to produce clear and actionable bug reports.This role represents the final step in the iterative development process before production release and must maintain a high attention to detail in a fast-paced environment. Additionally, this role will contribute to automated testing solutions to ensure the absence of critical regression defects.Job Responsibilities:Responsible for manual and automated software QA testingCoordinating ticket assignments and collaborating with QA and Web/4D & Desktop team to complete assigned ticketsTest and script incoming software from Development TeamsIdentify, analyze, and document problems with program function, output, or contentMonitor bug resolution efforts and track successesUtilize Jira for managing incoming tickets and working with a high sense of urgency to resolve software bugsWrite and maintain automated end-to-end testing utilizing modern frameworks such as Cypress and languages such as JavaScript & PythonQualificationsExperience testing web or native applications (MacOS)Proficiency in modern software QA best practices (functional and non-functional testing)Effective and articulate communication skillsStrong attention to detail with a creative edge to discover defects under various customer personasTeam player with excellent collaboration skillsA passion for growth in learning new technologies and tools to support testing strategyKnowledge of Git version-control systemFamiliarity with agile development processes and kanban project-management workflow is preferredExperience writing and maintaining automated end-to-end tests using modern frameworks such as Cypress, and languages such as JavaScript and PythonFamiliarity with accessibility testing and WCAG standards would be a bonusFamiliarity with application life-cycle management tools, including CI/CD processes preferredUnderstanding of client/server interaction and network protocolsBasic understanding of query languages (such as SQL) and relational database-management tools preferredISTQB Foundation Level certification would be a big plusSweetwater "Ideal" Team-PlayerWOWs The Customer - Deep passion and desire for creating amazing customer & colleague experiences Get Things Done - Great work ethic and moves with a sense of urgency Obsesses over the Details – committed to paying attention to the details Drives Continuous Improvement – Always focusing on effective and efficient work and way to get better Develops the Future – committed to pursuit of growing personally & professionally and has a focus on bringing your colleagues along with you on that journey We function best as a unified team, so relocation to our state-of-the-art campus in Fort Wayne, IN is required. Interested and qualified candidates, please apply. We look forward to exploring your #FullTimeDream with Sweetwater!Sweetwater’s culture is built upon celebrating the creative creation of music, which unifies people from all walks of life. Our individual differences make Sweetwater stronger as a company and a better place to work as we respect, learn, and grow from each team member’s unique perspective and experience. We have welcomed thousands of employees and their families from all over the world, and we invite you to discover why we consider a career at Sweetwater the full-time dream.Job SummaryJob number: P-101562Profession: TechnologyExperience: