Customer Service Representative - 5:00pm - 10:00pm
Planet Fitness
Customer Service Representative
Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests.
Essential Duties and Responsibilities:
- Greet/meet potential members, providing a great customer experience.
- Handle front desk related tasks:
- Answering phone calls in a polite and friendly manner to assist with questions or concerns.
- Taking info calls and tours
- Assist in member check-ins, sign-ups, cancellations, BCM amenity usage, and updating member account information.
- Facilitate member services issues and questions and forward to Club Manager/Manager in Training/Team Lead as needed.
- Help maintain the neatness/cleanliness of the club.
Essential Behavior Requirements:
- Customer Service: communicates and interacts with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
- Listening: actively listens to customers, (includes coworkers and the public) empathizes (sees the situation from the customer's perspective) and works together to solve the problem.
- Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
- Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.
- Communication: Ability to communicate questions, concerns or issues to a supervisor in a timely manner.
Minimum Qualifications:
- Honesty and good work ethic
- Strong customer service skills
- Basic computer proficiency
Physical Demands:
- Standing and walking at least 75% of the shift
- Talking in person or on the phone at least 75% of the shift
- Must be able to lift to 50 lbs. less than 30% of the time.
Benefits:
- Dollars for Scholars Program
- Employee Appreciation Program
- Free Membership for self and one family member or friend
- Team Member Support Team
- Health, Dental and Vision Insurance
- Critical Illness Insurance
- Short Term Disability Insurance
- Accident Insurance
- Voluntary Life Insurance
- Pet Insurance
- HSA
- Advancement Opportunities
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Service Representative - 5:00pm - 10:00pm in Ames, IA vacancy
- ...Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience by providing a superior level of customer service...SuggestedFull timeTemporary workPart timeLocal areaShift work
Planet Fitness
Ames, IA2 days ago - ...Customer Service Representative Responsible for new member sales and creating a positive member experience by providing a superior level of customer service to members, prospective members, and guests. Essential duties and responsibilities include greeting potential...SuggestedTemporary workShift work
Planet Fitness
Ames, IA5 days ago $13 per hour
...These surveys range in topics from politics to customer satisfaction and beyond. The opinions you... ...to work within the hours of 7:00 AM - 5:00 PM MST Monday - Friday Minimum 4 consecutive... ...~ Windows machine running Windows 10 OR Mac computer running a recent version of...SuggestedExtra incomePart timeRemote workHome officeMonday to FridayFlexible hoursShift workDynata
Nevada, IA20 hours ago- ...State Farm Agent! About Our Agency We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life... ...in Somerset in north Ames. Our office is open 8 to 5:30 M-TH, F 8:00 to 4:00 (evenings and Saturdays by appointment...SuggestedFor contractorsWork at officeAfternoon shift
Mark Doyle - State Farm Agent
Ames, IA3 days ago $45k - $65k
...ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member... ...attention to detail, customer service skills, and desire to help people... ...Iowa. Our office is open 9 to 5 Mon to Fri. We currently have 10 team members at our agency....SuggestedFor contractorsWork at officeFlexible hoursState Farm
Ames, IA3 days ago- ...This busy insurance and financial services office has a passion to make a difference... ...About Our Agency We help customers with their insurance and financial... ...Ames Iowa. Our office is open 9 to 5 Mon to Fri. We currently have 10 team members at our agency....For contractorsWork at office
Scott Richardson - State Farm Agent
Nevada, IA4 days ago $750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...Part timeCasual workRemote workFlexible hoursAFG
Ames, IA1 day ago- ...distribution. Echo Electric represents over $1.2 billion in sales covering... .... In addition, assist customers during the sales/purchase process... ...: Monday – Friday 8:00am – 5:00pm We’re looking for... ...products, solutions and related services. Echo Electric is owned by Sonepar...Temporary workLocal areaWorldwideMonday to FridayShift work
$17.5 per hour
...Duties : Provide excellent customer service to members and guests Identify member needs... ...management and cashiering duties Utilize 10-key typing skills for accurate data... ...service. As a Member Services Representative, you will play a vital role in ensuring...Hourly payFull timeNight shiftMEMBERS1st Community Credit Union
Ames, IA1 day ago$36k - $50k
...dedicated to providing exceptional service to our clients. We are currently seeking... ...individual to join our team as a Customer Service Rep. Our ideal candidate... ...Ames Iowa. Our office is open 9 to 5 Mon to Fri. We currently have 10 team members at our agency....For contractorsWork at officeFlexible hoursState Farm
Ames, IA5 days ago- ...and delivers a distinctive and delightful customer experience. Registers sales on assigned... ...courteous, fair, friendly, and efficient checkout service. Customer Experience Engages... ...Store: 12108-AMES IA Pay Type: Hourly Start Rate: 15 Max Rate: 17.5...Hourly payTemporary workPart timeWork experience placementSeasonal workWork at officeLocal areaFlexible hoursShift workAfternoon shift
Walgreens
Ames, IA2 days ago $147.98k - $246.63k
...Marketing Engineer, Professional Services Consultant, or Technical... ...that creates content enabling our customers to learn about our products. Responsibilities... ...and customers. Experience : 3‑5+ years of relevant experience... .... Hybrid or Remote. Travel 10–20%. Education Bachelor's...Remote workVisa sponsorshipFlexible hoursOmnissa
Nevada, IA1 day ago$16 per hour
...our values and culture. Learn more about Target here. ALL ABOUT SERVICE & ENGAGEMENT Advocates of guest experience who welcome, thank,... ...and safely, including frequently lifting or moving product up to 10 pounds and occasionally lifting or moving merchandise up to 44...Hourly payWork at officeLocal areaImmediate startFlexible hoursShift workNight shiftDay shiftTarget Brands, Inc.
Ames, IA2 days ago$16 - $20 per hour
...Customer Service Specialist Ron's Auto Repair Center – Ames, IA Our business is growing, and we’re looking for a skilled Customer Service Specialist to join our team! Ron's Auto Repair Center is a family‑owned independent automotive repair and maintenance facility with...Hourly payRon's Auto Repair Center
Ames, IA20 hours ago$100k
...walk thru, while delivering exceptional service to clients, carriers, and stakeholders.... ...CAT deployments Qualifications • 5+ years of project management experience... ...ownership of your projects, and enjoy providing customers peace of mind after major losses, we want...For subcontractorServiceMaster
Ames, IA3 days ago- ...Seeking a dynamic individual to enhance customer experiences through friendly service and efficient transactions. Bring your strong problem-solving skills and organizational ability to maintain a welcoming store environment. Enjoy competitive perks while making a positive...
Dollar Tree
Ames, IA20 hours ago £40k - £120k per year
...LocationNevada, United States# Customer Service Representative at Max Motors DealershipsLocationNevada, United StatesSalary£40000 - £119998 /yearJob TypeFull-timeDate PostedMarch 19th, 2026Apply Now### OverviewWe are seeking a dedicated individual to join our team at Max...Work at officeMax Motors Auto Group
Nevada, IA3 days ago$14 - $18 per hour
Tractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock shelves, help maintain store cleanliness, assist with returns and exchanges, and support general store operations. This position...Hourly payFull timeTractor Supply
Ames, IA5 days ago- ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage...Contract workPart timeLocal area
Dollar Tree
Ames, IA5 days ago $13 - $15 per hour
...fresh veggies. As a dynamic Crew Member, you'll gain valuable customer service experience, learn efficient sandwich-making skills, and enjoy... ..., reach, and move in various temperature conditions (40°F to -10°F) Why You’ll Love Working Here Starting pay between $13.00 -...Full timeImmediate startFlexible hoursShift workNight shiftDay shiftWorkstream
Ames, IA3 days ago$21.16 per hour
...and Schedule ~ Full-time ~6:00 am until work is finished ~5 scheduled shifts per week ~ Flexibility to work overtime as... ...needed About You We are looking for a self-motivated and customer service-oriented individual who enjoys working in a fast-paced...Hourly payFull timeImmediate startShift workKeurig Dr Pepper Careers
Ames, IA1 day ago- ...Role Description As an Insurance Account Representative at the Mark Doyle Agency, your primary... ..." who has no fear of contacting new customers to generate interest in State Farm products... ..., and market appropriate products and services. Use a customer-focused, needs-based...Casual workWork at office
Mark Doyle - State Farm Agent
Ames, IA2 days ago $75k
...rewarding, high-earning careers—whether they came from sales, customer service, teaching, the military, or had no prior experience at all. Our... ...coaching, and real-time support that helps you master our 10-step sales process faster and more confidently than traditional...Monday to ThursdayNight shiftAfternoon shift3 days per weekPlatinum Supplemental Insurance
Ames, IA14 days ago$10 per week
...dental and vision starting at less than $10/week Life insurance, short-term... ...plan with a company match after 1 year of service Anniversary pay (must meet eligibility requirements... ...physical demands described above are representative of those that must be met by employees...Weekly payTemporary workFlexible hoursShift workRed Lobster
Ames, IA2 days ago$20.66 per hour
...reimbursement. Shift and Schedule Full-time 6:00 am until work is finished 5 scheduled shifts per week Saturday - Wednesday Flexibility to... ...as needed About You We are looking for a self‑motivated and customer service‑oriented individual who enjoys working in a fast‑paced...Hourly payFull timeImmediate startShift workKeurig Dr Pepper Inc.
Ames, IA4 days ago$75k
...Platinum handles marketing, recruiting, back-office support, and customer service. You’ll also benefit from generous bonuses , annual renewal... ...coaching, and real-time support to help you master Platinum’s proven 10-step sales system—faster and more confidently than ever...Flexible hoursNight shiftPlatinum Supplemental Insurance
Gilbert, IA3 days ago$13.25 per hour
...merchandising, pricing and recovery and deliver excellent customer service. What You'll Do Execute store merchandising standards... ...Essential Functions The requirements listed below are representative of functions you will be required to perform, however you...Part timeSeasonal workFlexible hoursShift workNight shiftKohl's
Ames, IA18 hours ago$13 per hour
...Benefits: Voluntary Life Insurance, Pension & 403(b), 12 Sick Days, 10 Vacation Days, 8 Paid Holidays, Employee Discount About... ...point of contact for our generous donors. This role combines customer service, donation processing, and mission-driven work to support The...Hourly payPart timeFlexible hoursAfternoon shiftSalvation Army Central Territory
Ames, IA4 days ago$51.52k - $77.28k
Accounting Coordinator We’re hiring an experienced Accounting Coordinator supporting our Crop Nutrients (CN)business. This role will be responsible for processing product payments and maintaining accurate product costing and inventory records for leased and owned warehouses...Hourly payFull timeContract work$10 per hour
...to join our front-of-house crew as cashiers, servers, and guest service team members who welcome guests, take orders, and help deliver... ...your interview, we'll treat you to a complimentary meal (up to $10 value), because every great connection starts with great food....Full timePart timeLocal areaFlexible hoursShift workNoodles & Company
Ames, IA2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative - 5:00pm - 10:00pm. Be the first to apply!
Related searches
- insurance customer service advisor Ames, IA
- customer service representative hiring Ames, IA
- customer service representative data entry Ames, IA
- customer associate Ames, IA
- customer advisor Ames, IA
- customer success associate Ames, IA
- part time customer service representative work from home Ames, IA
- customer service administrator Ames, IA
- warehouse customer service representative Ames, IA
- client service specialist Ames, IA