Patient Account Representative

Patient Account RepresentativeWoodbury/Admin Office - Woodbury, MN 55125Salary Range $21.50 - $27.50 Hourly Level Experienced Position Type Full Time Job Shift DayDescriptionJoin a Top Workplace!! Become part of an award-winning team at Dermatology Consultants, a multi-year Star Tribune Top Workplace and a trusted leader in dermatologic care for more than 75 years. Founded in 1949, Dermatology Consultants is a thriving private practice with 24 providers serving patients across four East Metro clinic locations.The Patient Account Representative (PAR) is a key member of the business office and performs operational duties within the revenue cycle. This role is responsible for daily tasks including patient account resolution, charge entry, denials and insurance follow-up, and payment application for multiple payers. The PAR serves as a patient advocate by answering billing questions regarding insurance payments and co-payments. This position also works directly with Dermatology Consultants providers, and staff, on issues impacting the revenue cycle and requires a strong understanding of all revenue cycle functions.Dermatology Consultants offers employees:Competitive Salary; holiday bonus eligibilityNo Evenings or WeekendsGenerous Company-funded 401K and Profit SharingDiscounts on Cosmetic Services (including Botox, laser hair removal, facials and more)Free ParkingPaid Time Off and Paid HolidaysCompany-sponsored Wellness programBenefits; Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, Accident, HSA, FSA, Legal, tuition reimbursementStarting Pay Range:$21.50 - $27.50 per hourDuties:Editing and entry of daily charges from our dermatology providers as neededInsurance payment application including payment, denial and remit postingPre-collection calls to patients regarding past due balances, sending letters as neededBilling and collections dutiesProcess insurance denials and file appealsTransaction and data entry posting (adjustments, denials, reversals, etc.)Verify insurance eligibilityReview and process returned mailReview and process cash and bank depositsMaintain understanding of policies and procedures of the entire Business officeAnswer the Business Office phone line and provide patient-centered customer serviceProtect patient confidentialityMinimum Requirements:Strong knowledge of ExcelHigh attention to detail and data accuracyCapable of working in a fast-paced environment with multiple deadlinesStrong technology skills including using computer software, MS Office, fax, copier, printerAbility to use fingers/hands for data entry and phone work up to 8 hours dailyAbility to communicate effectively with co-workers, supervisor, clinical staff, and providersDesired Requirements:Experience with payer reimbursement policies, ERA and paper check posting, and payer remittance adviceKnowledge of healthcare billing/revenue cycle process, specifically denials and appealsKnowledge of collections laws and practicesAbility to audit and understand multiple payment accounts2+ years' experience in a healthcare business office settingSchedule: Full-time, Monday – Friday, daysDermatology Consultants, P.A. is an Equal Opportunity Employer