Ski Technician - In-House Rental + Valet Attendant - Canyons Village, Park City

Seasonal (Seasonal) Location: __Waldorf Astoria, Canyons Village, Park City, Utah Terms: __Winter2026-27,Seasonalfull-timeroles available. Pay: __$19.50/hourbase wage, plus tips Requirements: This role requires professionalism, attention to detail, teamwork, and warm, personalized servicein every interaction. Expectweekendand holiday work. Daily operations broken into morning and evening shifts. Nopreviousexperiencerequired! About Us Ski Butlers was founded in 2004 to take the hassle out ofgetting on the mountainand to bring ourshared love for themountains to customers,partnersand team members. We have cultivated an extraordinary team culture over the past 20 years, rallying behind collaboration, teamwork, accountability, and funabove all else. Our mission is to make ski vacations convenient by tapping into our shared passion,culture,and fun work environment to create a customer experience unlike any other. Ski Butlers is the global leader in ski and snowboard rentaland valet operations, now servicing over 40 resorts in North America and Europe. This was made possible by embodying our 5 core values. Service | Simple | Purposeful | Curious | Give Delivering exceptional service, being purposeful, keeping it simple,remainingcuriousand giving back to our communities amounts to the foundation Ski Butlers was built on. As team members, wedon’tstop there. Our culture is about being a part of something bigger. Whetherit’scontributing to our net zero climate initiatives, building lifelong friendships or making acustomer’svacation memorable, a job at Ski Butlers will be the best decision you make. AbouttheRole As anIn-HouseSki Technician+Valet Attendant, you will be the face of Ski Butlersatour on-siteoperationwithinthe Waldorf Astoria Park City. You willhelp createa seamless guest experiencefrom arrival through departure,welcoming guestsbefore and after their time on the mountain,assisting with putting on and removing ski boots,storingandretrievingequipment,providingski and snowboard rentals,and working side by side with hotel team members. The Waldorf Astoria Park City is a luxury mountainpropertylocatedin the Canyons VillageofPark City MountainResort.Ski Butlersoperatesas an extension of the hotel’s skier services, helping guests transition smoothly between the hotel and the mountain each day. Perks and Benefits: Free Alterra Mountain Company Employee Pass Unlimited access to all AlterraMountainCompanyowned resorts, subject to blackout dates Ability to upgrade to Full or Base Ikon Pass at heavily discounted rate Epic Local Merchant Pass,validat Park City Mountain Resort Discounted access to 500+ industry brands Generous discounts to Rossignol/Dynastar/Lange equipment 401K benefit and match for ALL staff members over 18 years old Apex-MEC (minimum essential coverage) plan available to all seasonal employees. This plan helps cover preventive visits, urgent care visits, Free Telehealth, Limited Hospitalization, Prescription Drug Benefits and Free Multilingual Behavioral Health Comprehensive Employee Assistance Programs, emotionalwellbeingand work-life balance resources to keep you at your best Primary Responsibilities Welcome guests and create a seamless, personalizedexperiencethat reflects the standards of Ski Butlers and the hotel while consistently meeting our Key Customer Requirements: KCR #1: On Time – Prepare and retrieve equipment withinpromisedtimeframes KCR #2: Communication – Setting clear expectations around the entire scope of service Accurately tag, store, organize, stage, and retrieve guest-owned and rented equipment. Anticipate guests’ needs before and after their time on the mountain, including helping them put on and remove their ski boots Work collaboratively with the hotel teams, including concierge, bell, front desk, andtransportation, to coordinate service and resolve guest needs Completethe entire Cycle of Service for scheduled and reactive ski/snowboard rentals: Bookingrental orders Packing rental orders in advance of equipment fitting Fittingguestsfor rental equipment and providing a highly personalized fitting experience On-Mountain Support for guests requesting equipment changes Picking Up equipment fromguests’atthe end of their rental period. Equipment is sanitized, tuned, and re-stocked for their next use Secondary Responsibilities Maintaining a clean and organized workspace Basic ski/snowboard tuning,waxingand general equipment maintenance Setting up the next shift and future team members for success Snow removal Re-stock amenities SkiButlersis a standalone business within Alterra Mountain Company’s family of mountain destinations. Alterra Mountain Company is a family of iconic year-round mountain destinations, the world’s largest heli-skiing operation, and Ikon Pass - the premier ski and snowboard season pass offering access to more than 60 iconic mountain destinations around the world. Headquartered in Denver, Colorado and born out of a shared love of the mountains and adventure, Alterra Mountain Company exists to shape the future of mountain adventure. #J-18808-Ljbffr Alterra