Care Manager & Business Development Manager

Job Description

Job Description

Benefits:

• Bonus based on performance
• Competitive salary
• Opportunity for advancement
• Paid time off

We are seeking a compassionate Care Manager & Business Development Manager to play a key role in both client care operations and business growth. This hybrid position is responsible for ensuring exceptional client service through care planning, caregiver training, and staff management while also assisting to develop community relationships that drive client referrals and business growth.

Key Responsibilities

Care Management:
Conduct client assessments and develop individualized care plans.
Monitor client satisfaction and ensure care plans are implemented effectively.
Lead new caregiver orientation and ongoing training programs.
Coach, mentor, and performance manage caregivers to maintain high-quality care standards.
Support caregiver recruitment, retention, and engagement efforts.
Ensure compliance with company policies and applicable regulations.

Business Development:
Build and maintain relationships with healthcare providers, senior living communities, social workers, case managers, and other referral sources.
Represent the company at networking events, community outreach activities, and industry functions.
Promote company services and educate the community about available care solutions.
Generate new client leads and assist with converting prospects into active clients.
Collaborate with leadership to develop and execute growth and marketing strategies.

Qualifications:
Experience in home care, healthcare, senior services, or a related field.
Strong interpersonal, communication, and relationship-building skills.
Experience training, coaching, and managing employees.
Ability to work independently while balancing operational and business development responsibilities.
Valid driver's license and reliable transportation for community outreach activities.

Ideal Candidate:
The ideal candidate is a relationship-driven professional who is equally comfortable supporting clients and caregivers as they are networking in the community, developing referral partnerships, and helping grow the business. They are organized, compassionate, results-oriented, and passionate about improving the lives of seniors and their families.