Customer Relations Representative - State Farm Agent Team Member

Responsive recruiter


Benefits:

• Simple IRA
• Licensing paid by agency
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY: At Andy's State Farm office, community, relationships, and doing the right thing truly matter. Andy has been with State Farm since 1991 and an Agent since 2002, and he has built an office culture centered around serving customers well, supporting the local community, and taking care of the people around us.

We're a tight-knit team that genuinely enjoys working together, and our relationships extend beyond the office. We work hard, celebrate wins, have a little friendly competition, and make time to have fun along the way. We're also deeply invested in our local community, including supporting local athletics and finding ways to give back.

If you're looking for a workplace where you'll be supported, challenged, celebrated, and treated like family, you'll fit right in. Andy believes in giving people the time and support they need to grow. Our philosophy is simple: give him 1,000 days, and we'll help you build something great.

Come join a State Farm family that believes success is about more than numbers. It's about taking care of what matters most to our customers, our community, and each other.

ROLE DESCRIPTION:

As a Customer Relations Representative - State Farm Agent Team Member with Andy Thomas - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.


We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.


RESPONSIBILITIES:

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

QUALIFICATIONS:

• Communication and problem-solving skills.
• Experience in customer service preferred.
• Ability to handle high-stress situations calmly.

Compensation: $35,000.00 - $65,000.00 per year


We're Hiring!

We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! Our well-trained team uses state of the art technology to achieve outstanding results. Our team is comprised of results-oriented individuals that are serious about their development. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Andy Thomas - State Farm Agent may be the right fit for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team. Come work with an energetic, fun team at Andy Thomas - State Farm Agent!
About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Warner Robins, GA.
• Our office is open 9:00 am to 5 pm.
• I have been a State Farm agent since 2002.
• Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
• I am a proud graduate of Valdosta State University.
• We currently have 4 team members at our agency.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Silver Scroll, Golden Triangle, Bronze Tablet, and New Agent Program Qualifier

Apply now and let us put you on the path to success

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.