Sales Reservation Agent

Job Description

Job Description

Since 1976, Hilton Head Health has been the leader in wellness innovation. By rethinking what healthy means and where it begins, we have helped hundreds of guests achieve and maintain wellness of mind, body, and spirit. Located minutes from the beach, we are one of North America’s leading weight-loss and wellness destinations with over 40 years of providing superior hospitality to people seeking a healthy lifestyle. Are you ready to make a true difference in someone’s life while enjoying a positive work environment! We offer SUPERB perks, medical benefits, and Paid Time off.

We are seeking a passionate Sales and Reservations Agent to join our team. The successful candidate will field inquiries for individuals who are interested in improving their health and wellness through Hilton Head Health’s destination weight loss and wellness programs. The role includes a combination of lead generation and lead nurturing for individuals, couples, and groups; and is responsible for handling the customer relationship from inquiry through booking, and then follow-up nurturing post stay to foster return visits. A Sales and Reservation Agent must be able to listen and communicate effectively, express empathy, inform and encourage, perform simple rate calculations, think quickly, and uphold policies such as change/cancellation of reservations. Must also be proficient with data entry into CMS and PMS systems. HubSpot/Zoho and Sales Force experience a plus. Responsible for daily sales of the reservation bookings as H3’s main revenue segment, the Sales Consultant should be driven and motivated to reach target sales goals.

Education/Experience:

• High School diploma or GED required; bachelor’s degree preferred.
• Minimum 5 years’ experience in a Sales position within the Hospitality field preferred

Schedule:

• Office Hours: 9am - 6pm
• Participate in rotation for remote on-call responsibilities for nights/weekend coverage.

Compensation: Base Salary + Monthly/Quarterly incentives

Hilton Head Health offers so much more than a paycheck. We are located minutes from the beach, have steady, year-round clientele and offer benefits that help you balance your busy lifestyle. 

• Medical
• Dental
• Vision
• HSA Employer Match
• 401k
• Profit Sharing
• Life Insurance
• LTD/STD
• Support for continuing education
• Access to fitness facility
• Staff rates on spa services
• And so much more

To learn more about us, please visit our website at

If you believe you may be the one, we are looking for, please send us your resume and contact information.

Job Type: Full-time

Pay: $40,000.00 - $48,000.00

Plus Bonus Incentives.