Crisis Intervention Specialist

Employment Status: Full time Shift: Night (United States of America) Facility: 2017 S Jefferson St - Roanoke Requisition Number: R150417 Emergency Psych Assessment Specialist-Nights (Open) How You’ll Help Transform Healthcare: This is Carilion Clinic a not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious. Headquartered in Roanoke, Va., you will find a robust system of award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute. Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us. The ED Psych Assessment Specialist provides services to patients with mental health complaints from adolescents through advanced adulthood in an emergency department setting. Services include initial assessment, crisis, individual and group therapy. Provides psychosocial assessments, interviews, and treatments and works closely with other healthcare team members, community resources, and regulatory agencies to facilitate the transition of patients from the ED to their next continuum of care. Serves as a patient advocate. Some of the duties include, but are not limited to: Provides assessment, consultation and referral services to individuals who are self-referred, or referred by physicians, counselors, agencies, and other referral services. Coordinates and facilitates treatment/referral recommendations with the psychiatrist and other physicians when there are also medical issues to be considered in the placement and treatment plan. Documents on all pertinent intake information in the electronic medical record and Doc to Doc. Establishes good working rapport with internal and external providers and care givers. Utilizes effective communication skills in a team environment. Establishes, maintains, and promotes positive and professional communication. Demonstrates excellent telephone etiquette and interpersonal skills. Receives and screens incoming calls via multi-line system. Coordinates the patient's admission internally and externally by serving as a liaison between Emergency Psychiatry Triage services, physician team, nursing team, other mental health professionals, community services and family members as appropriate. Follows up on all referral inquiries which require further information or action regarding intake or admission procedures. Maintains current knowledge of the civil commitment process and coordinates involuntary admissions with the local Community Services Board Crisis Service when indicated. Must be knowledgeable of external resources available in the community to access appropriate resources for the patient. Demonstrates the ability to work within a technologically advances environment to facilitate patient throughput. Operates specialized software programs and computer systems that include but not limited to bed board, Tele-tracking, web x-change, epic and outlook. Monday-Thursday 9pm-7am What We Require: Education: Master’s degree in social work, counseling, or a related field is required. Experience: One to three years of related experience is required Licensure, certification, and/or registration: BLS required Other Minimum Qualifications: Effective interpersonal, communication, and teamwork skills required. Must be able to complete orientation and competency validation for the position successfully. Must have crisis intervention skills, cultural competence, integrity, and courteous disposition. De-escalation training must be successfully completed within four months of hire and then maintained going forward. Excellent organizational and time management skills This job description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description. Compensation Range: $25.77 - $38.66 Employee pay is based on a variety of factors, including qualifications, credentials, education, and prior work experience. The compensation range does not include benefits or pension plan. Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at View phone number on click.appcast.io, 8:00 a.m. to 4:30 p.m., Monday through Friday. For more information on E-Verify: Benefits, Pay and Well-beingat Carilion Clinic Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away. When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself.Below are benefits available to you when you join Carilion: Comprehensive Medical, Dental, & Vision Benefits Employer Funded Pension Plan, vested after five years (Voluntary 403B) Paid Time Off (accrued from day one) Onsite fitness studios and discounts to our Carilion Wellness centers Access to our health and wellness app, Personify Health Discounts on childcare Continued education and training #J-18808-Ljbffr