Bellperson

Bell Person

Come join our Guest Services team as a full-time Bell Person! We are AT&T Hotel and Conference Center located in the heart of UT Campus, Hook 'em! Individual MUST have AM and PM availability daily, shift typically run from 7AM-3PM and 2-10:30PM.

Principle Responsibilities & Position Purpose:

To provide assistance and services to guests in order to ensure that their arrival and departure experience is pleasurable and informative.

Essential Functions:

• Assist in the transport and storage of guests' luggage to guest room and conference center
• Assist with guest packages when needed
• To properly "log" all trips with guest luggage
• Responsible for a clean appearance of uniforms
• Knowledgeable about all hotel amenities
• To have pleasant conversations with guests about hotel promotional programs
• Ensure cleanliness of bell closets and bell carts
• Answer phones in lower lobby when needed
• Welcomes and assists guests' according to PLATINUM SERVICE Standards.
• Providing an excellent first impression to guests
• Maintains a presence in the Front Drive throughout the hours of the shift.
• Greets all guests courteously, using the guest's name whenever possible.
• Assist with the coordination of the arrivals and departures on the front drive
• Demonstrates PLATINUM SERVICE Standards in all interactions.
• Remains observant and responds to each guest who passes through entrances.
• Assists Housekeeping in maintaining the cleanliness and appearance of the Hotel Lobby and Entry way.
• Follows Hotel's telephone etiquette standards.
• Reports suspicious people, behavior, and vehicles to Loss Prevention
• Ensures adherence to Code of Ethics

The Benefits Working at AT&T Hotel and Conference Center and FLIK/Compass:

• Paid Vacation Days (after 90 days of employment)
• Annual Merit Increases
• 11 Paid Holidays (after 90 days of employment)
• Ride the Bus for Free
• Free Daily Shift Meals- yum!
• Lockers & Locker Rooms with Showers
• Discounted Monthly UT Garage Parking
• Discount Gift Shop offerings
• Referral Bonus $

We are owned by UT Austin and managed by Compass Group North America, a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V. AT&T Hotel and Conference Center participates in E-Verify. Applicants must have valid and legal work authorization in the United States.