Assistant Station Manager

Assistant Station ManagerJoin a company with deep roots and big opportunities! Since 1926, Kelley's Market has been serving Northern Illinois and Southern Wisconsin as a family-owned convenience store chain. As an ExxonMobil distributor, we're continuously growing and innovating to meet our customers' needs with new products, services, and technology. We pride ourselves on offering top-quality products underscored with outstanding service—and that starts with our team.The Assistant Station Manager is a key member of the store leadership team and plays a critical role in supporting daily operations, delivering exceptional customer service, and guiding team performance. This position serves as the second-in-command and may assume full operational responsibilities in the absence of the Station Manager. The Assistant Station Manager is expected to lead by example, support training and development of the team, and ensure a clean, safe, and well-run store environment. You will:Guide and support Sales and Food Service Associates in a positive work environmentHelp train new team members on company standards and customer service excellenceBe a role model for first-class service and Kelley's Market best practicesHandle customer concerns and resolve conflicts with professionalismPartner with the Station Manager on staffing, inventory, and vendor coordinationStep up as Manager-on-Duty when neededKeep an eye on store profitability through smart labor and inventory managementComplete shift paperwork and handle cash reconciliationProvide fast, friendly service that creates positive shopping experiencesMaster our point-of-sale systems for smooth transactions and customer satisfactionStay current on pricing, promotions, and products to help customers and drive salesKeep the sales floor stocked, organized, and looking its bestEnsure all areas stay clean and welcoming, from sales floor to restrooms to exteriorKeep our coffee and fountain beverages fresh and equipment properly maintainedFollow food safety guidelines for all food service itemsFollow all safety procedures and cash handling protocolsAddress operational issues quickly and effectivelyMaintain secure access to restricted areas and protect company assetsWe believe that happy, healthy employees are the foundation of our success, which is why we've built a comprehensive package designed to support you both at work and at home.The hiring range for this position is $18 to $20 per hour and may be based on education, work experience, knowledge, skills and certifications.Medical & Dental (BlueCross), Vision (EyeMed)Flexible Savings Account (FSA)Voluntary Life and AD&DVoluntary Short-Term Disability401(k) Plan with Annual MatchingVacation TimePersonal TimeIllinois Paid LeaveSix Paid HolidaysEmployee discounts on store productsClean, modern, and well-maintained work environmentOpportunities for advancement within our growing organization*Benefit eligibility may vary based on position, hours worked, and length of employment. Select benefits may not be eligible until specific milestones have been met. Consult with your Hiring Manager for more information.Must be at least 21 years of age. Where required by law, the individual may be required to obtain an Operator License to sell alcohol products in select markets.3+ years of experience in a convenience store, gas station, or retail environment.3+ years of experience in handling cash and completing shift reports or basic bookkeeping tasks.Ability to provide excellent customer service in a fast-paced retail environment.Strong communication and interpersonal skills.Basic math skills and the ability to handle cash and operate a point-of-sale (POS) system accurately.Willingness to work flexible hours, including evenings, weekends, and holidays.Ability to lift up to 30 lbs frequently and up to 50 lbs occasionally, and to stand for extended periods.Prior experience as a shift lead, keyholder, or team leader in a retail or convenience setting.