RESEARCH ADMINISTRATION TRAINING MANAGER, Research Operations, Analytics & Systems

Position Overview Research Administration Training Manager in the Research Operations, Analytics & Systems area. This full‑time position reports to the Director of Training and Development and is responsible for designing, developing, implementing, and managing training programs to support research administration staff across the university. Major Duties Develop and deliver specialized training on the full lifecycle of sponsored research (pre‑award, post‑award, compliance, closeout) and translate complex federal regulations and university policies into accessible training content for central and departmental staff and faculty. Assist with the design, development, and delivery of comprehensive training programs using evidence‑based instructional design principles (e.g., ADDIE, backwards design, adult learning theory) for research administration staff at all levels. Assist in planning training curriculum using instructional design workflows (e.g., outlining, action mapping, storyboarding, prototyping, user testing). Create engaging multimedia learning materials including e‑learning modules, job aids, videos, and interactive workshops. Conduct needs assessments, gap and root cause analyses, and provide recommendations for correction. Design and implement program evaluation frameworks, generate surveys, analyze training data, and assist with the creation of dashboards to measure program impact and demonstrate ROI. Collaborate with stakeholders across the university to ensure training alignment with institutional goals. Lead large‑scale training initiatives, manage cross‑functional project teams and working groups, and develop strategic training roadmaps aligned with organizational priorities and regulatory changes. Manage Sponsored Research web pages, the SP blog, and communications; provide additional support for ad‑hoc projects. Required Skills Passion for developing others and sharing knowledge, creativity in developing engaging materials, strong project management, independent decision‑making under uncertainty, and creative problem‑solving. Education 5+ years of relevant experience with a bachelor’s degree. Equivalent experience can substitute for a degree. Experience 5–7 years of progressively responsible experience, or 3+ years with a master’s degree. Substantial experience (3–5 years) in research administration (pre‑award and/or post‑award). Experience managing large‑scale projects and working with cross‑functional teams. Demonstrated expertise in instructional design and curriculum development (preferred). Proven track record leading training programs of significant scope and complexity (preferred). RACC certification (CRA, CPRA, or CFRA) preferred. Technical competencies: proficiency with Microsoft Office Suite, Microsoft Teams, SharePoint, and design tools (Adobe Creative Cloud, Camtasia, Canva, and Figma). Experience with survey and assessment tools (Qualtrics, Zoom, polling software) and Learning Management Systems (LMS). Familiarity with e‑learning authoring tools (Articulate Rise/Storyline preferred) and AI applications in research administration (ChatGPT, Copilot, NotebookLM). Professional Competencies Advanced knowledge of federal research compliance regulations and sponsored programs policies. Strong project management and analytical skills with the ability to lead cross‑functional teams, evaluate programs, and solve complex problems creatively. Excellent communication skills and the ability to translate complex concepts for varied audiences; passion for developing engaging learning experiences. Benefits Boston University offers generous benefits, including health insurance, dental insurance, life insurance, tuition remission, retirement plan, and paid time off. Equal Opportunity & EEO Statement We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy‑related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor. Location and Type Location: Boston, MA, United States Position Type: Full‑Time/Regular Salary Range Expected hiring range: $80,000 – $100,000 (subject to departmental budgets, qualifications, experience, and internal pay comparison). Application Note All applications must include a cover letter to be considered. #J-18808-Ljbffr Inside Higher Ed