Surveillance Officer

Job DescriptionJob DescriptionOverviewParkwest Bicycle Casino is bringing a fresh face to the casino industry for our Surveillance team. Are you dedicated to providing a safe work environment? Then check this out!The Surveillance Monitor conducts video surveillance of all aspects of the casino, including patrons and staff, in order to maintain the integrity of the games and provide protection to team members, patrons, company property and assets by performing the following duties listed below.ResponsibilitiesPositions surveillance cameras to cover the areas that need observation, i.e. gambling tables, cages, hallways, parking lots and work areas.Ability to learn to operate video surveillance equipment (Photo printer, VCR, rewinder, AD keyboard and audio console)Completes reports of observations and incidents in the timely fashion.Documents incidents, observations and activities on the Daily Shift Report.Able to make a compilation tape using all pertinent angles.Capable of conducting live monitoring of a patron or team member while they walk through the Casino and the outside perimeter without losing them.Operates and maintains all surveillance equipment.Will rewind, change, make necessary labels and properly store surveillance tapes on a daily basis.Monitors the count in the Main Cage Count room.Observes and reports all discrepancies to the proper authority and/or departments.Must be able to communicate clearly and effectively in person and by telephone.Ensures that assigned work area in maintained in a good and sage state of repair.Knowledgeable in all games offered by the casino.Must be able to work any shift including weekends, holidays and overtime when necessary.Other job related duties as assigned.QualificationsMust be able to pass mandatory screening including a background check and drug test.Must be at least 21 years of age.Able to deal effectively and interact well with customers and co-workers.Able to resolve problems/conflicts in a diplomatic and tactful manner.Available for full time work which may include weekends and evening scheduling; and ready for all programs and activities. Able to work varied shifts and flexible schedules.Able to communicate clearly with team members.Requires strong organizational skills and the ability to multi-task effectively.Able to work independentlyAble to work within a team environment.Education:Associate or Bachelor's degree in a related field highly preferred.Experience:Two years similar administrative experience and/or training; or equivalent combination of education and experience is a plus.Qualified candidate must be computer literate in Microsoft Office.Prior compliance knowledge of compliance software highly desired.Familiarity with video surveillance equipment preferred.Familiarity with poker & california card games preferred.Physical and mental requirements:Must be able to lift and carry tools, supplies, and inventory up to 25 pounds.Must be able to perform all essential duties with or without accommodation.\nCompany DescriptionParkwest Bicycle Casino is an equal opportunity employer and firmly believes in promoting diversity in the workplace. Become a valuable member of our team today!Mission StatementParkwest Casinos provide a consistent gaming and dining experience centered on customer service in a friendly, safe and pristine environment.Parkwest Bicycle Casino is looking for enthusiastic and high-energy driven individuals to join the team.Company DescriptionParkwest Bicycle Casino is an equal opportunity employer and firmly believes in promoting diversity in the workplace. Become a valuable member of our team today!\r\n\r\nMission Statement\r\nParkwest Casinos provide a consistent gaming and dining experience centered on customer service in a friendly, safe and pristine environment.\r\n\r\nParkwest Bicycle Casino is looking for enthusiastic and high-energy driven individuals to join the team.