Operations Manager

Job Description

Job Description

We are looking for an experienced operations leader to oversee warehouse and distribution activities in Amelia Court House, Virginia. This role is responsible for driving efficient day-to-day execution, maintaining strong inventory control, and supporting excellent service for retail customers. The ideal candidate brings a hands-on leadership style, strong problem-solving ability, and a deep understanding of logistics, staffing, and process improvement in a fast-paced environment.

Responsibilities:
• Lead daily warehouse operations across receiving, order fulfillment, packing, and outbound shipping to ensure timely and accurate delivery.
• Monitor key performance indicators for operational output and team productivity, and use results to improve overall performance.
• Maintain precise inventory records by overseeing cycle counts, reconciling discrepancies, and strengthening control procedures.
• Plan labor coverage based on business volume, assign priorities effectively, and balance workloads across the team.
• Partner with cross-functional teams, including departments in New York, to address operational questions and resolve issues quickly.
• Evaluate existing workflows, identify inefficiencies, and implement practical process enhancements that improve speed and accuracy.
• Provide clear verbal and written direction to employees, while coaching team members to support accountability and development.
• Use Microsoft Excel and Word to manage reporting, documentation, and operational communication.
• Promote an organized, safe, and efficient warehouse environment that supports consistent execution and service quality.• 5+ years of experience in operations, warehouse leadership, logistics, or a closely related function.
• Proven ability to manage distribution or warehouse processes, including receiving, picking, packing, and shipping.
• Strong background in inventory accuracy, workforce planning, and operational reporting.
• Experience leading teams, setting expectations, and coaching employees in a fast-moving environment.
• Solid problem-solving skills with the ability to make sound decisions and improve processes.
• Proficiency in Microsoft Excel and Word for reporting, tracking, and communication.
• Strong organizational skills and attention to detail across multiple priorities.
• Familiarity with operations management, warehouse management, logistics, and purchase order processes.