Quality Improvement Specialist

Quality Improvement Specialist

Join PrimaryOne Health and be a part of something special—help us care for our community—with compassion, dignity, and purpose. We are a mission-driven team providing quality care, hope, and healing to the community we proudly serve.

PrimaryOne Health's commitment to high-quality service, personal patient care, and access to state-of-the-art technology enables us to remain the fastest growing urban health center in Central Ohio. Our patients have access to primary healthcare, dental and vision services, nutrition planning, diabetes education, and other specialty medical services for the entire family within their own neighborhood. PrimaryOne Health is dedicated to improving quality of life through providing access to the highest possible quality healthcare.

PrimaryOne Health is currently seeking a Quality Improvement Specialist.

Essential Duties and Responsibilities:

• Lead and manage QI projects in alignment with the FQHC's strategic goals, compliance mandates, and clinical priorities.
• Collaborate closely with medical providers, nursing, informatics, and care team members to identify, implement, and monitor evidence-based quality improvement processes.
• Develop, support, track, and disseminate quality scorecards and dashboards by partnering with our Quality Analysts. Provide regular updates to leadership and clinical teams.
• Ensure organizational quality efforts align with HRSA Clinical Quality Measures, Uniform Data System (UDS) reporting requirements, Patient Centered Medical Home (PCMH) and FTCA compliance standards.
• Coordinate and support preparation for Operational Site Visits (OSVs), audits, and internal reviews by maintaining documentation, performance data, and improvement evidence.
• Analyze health outcome data, identify trends and disparities, and recommend interventions to improve population health and clinical performance.
• Facilitate root cause analyses, process mapping, and Plan-Do-Study-Act (PDSA) cycles as part of CQI methodology.
• Educate and support staff on quality principles, performance improvement tools, and compliance standards.
• Maintain familiarity with regulatory changes, quality reporting mandates, and clinical best practices to ensure ongoing readiness and compliance.
• Participate in Quality, Risk Management, and Compliance Committee meetings, and contribute to performance improvement plans.
• Moderate travel required.
• Other duties and special projects as assigned.

Successful candidates must have an active Registered Nurse (RN) or Licensed Practical Nurse (LPN) license in the State of Ohio. Minimum three years of clinical experience, preferably in a primary care or community health setting. Minimum three years' experience in a quality improvement role, preferably in a FQHC or healthcare setting. Experience working with clinical quality measures (e.g. UDS, HEDIS, or internal scorecards).

PrimaryOne Health offers competitive wages and an extremely attractive benefits package, including generous Paid Time Off, Paid Holidays, Medical/Dental/STD/LTD/Life, Tuition Reimbursement, paid Professional Development / Professional Education, and company contribution to retirement plan. Other perks, such as discount programs, EAP, and worksite wellness are also available. Most benefits are available on the first of the month following date of hire.