Shift Lead- Data Collections

Pay and Hours Pay: $60,000 per year. Hours: Monday–Friday (various shift times start early as 7:30 am EST and end as late as 8:30 pm EST). Role Overview The Shift Lead provides on‑ground supervisory oversight for a team of Data Operators during their assigned shift. This role serves as the primary communication link between the Wipro operations team and the client Site Manager, ensuring seamless execution of daily operations. Key Responsibilities Lead and coordinate a team of 4–6 Data Operators per shift, ensuring all stations are covered and personal targets are met. Maintain direct, frequent communication with the Apple Site Manager and DRI, especially for protocol changes at the San Jose experimental hub. Ensure all operators are trained on and adhering to the latest Apple‑defined SOPs; cascade updates in real time. Verify that daily EH&S laser safety tests are completed and logged per the approved checklist. Manage daily scheduling, ensuring steady throughput of participant flow. Required Qualifications Bachelor's degree or equivalent experience. Minimum 2 years of experience in operations, team leadership, or supervisory roles. Proven ability to manage small teams in fast‑paced, process‑driven environments. Ability to adapt quickly to changing SOPs and communicate updates effectively. Preferred Qualifications Prior experience in a classified, ARPA, or high‑security work environment. Familiarity with EH&S protocols, laser safety, or hardware testing operations. Mandatory Skills: Geographic Information Systems (GIS) maps. Experience: 3–5 years. The expected compensation for this role ranges from $45,000 to $121,000. Final compensation will depend on various factors, including geographical location, minimum wage obligations, skills, and relevant experience. The role is also eligible for Wipro's standard benefits, including medical and dental benefits, disability insurance, paid time off (inclusive of sick leave), and other paid and unpaid leave options. Applicants are advised that employment in some roles may be conditioned on successful completion of a post‑offer drug screening, subject to applicable state law. Wipro provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Applications from veterans and people with disabilities are explicitly welcome. #J-18808-Ljbffr Wipro