Client Care Coordinator (Social Worker) - Homeless Families

Organization Overview Urban Resource Institute (URI) is a dynamic, innovative, and well‑respected organization founded in 1980 that transforms the lives of domestic violence survivors and homeless families through safe shelter and comprehensive services; delivers prevention and intervention programs that break cycles of violence and poverty; and actively works for sustainable systemic change. URI is the oldest licensed provider of domestic violence (DV) shelter and services in New York State, and is the largest provider in the United States of DV shelter services, as well as a leading provider of shelter and services for homeless families. URI has a deep commitment to diversity, equity, and inclusion among leadership, staff, and clients at residential and non‑residential sites across New York City. Position Overview The Social Worker assesses mental and emotional functioning of residents and administers services for necessary treatment. She/he provides clinical supervision to the Case Managers, through case analysis, service planning and supervisory process. Provides direct treatment services and issues referrals on an as needed basis. Salary $65,000+ Major Duties and Responsibilities Assess and evaluate existing, new and prospective clients/families referred by NYC Department of Homeless Services. Develop individual living plans (ILPs) for families including all adults and children in the family composition and provide therapeutic support as needed. Responsible for the clinical supervision of Case Managers. Conduct clinical case conferences with clients in collaboration with internal staff and external providers for compliance with individual living plan goals and to address unmet needs. Participate in clinical caseload conferences and staff meetings. Responsible for crisis intervention, including on‑call via agency phone as needed. Coordinate mental health referrals. Attend trainings and consortium meetings, e.g. with DHS and others to discuss issues pertaining to service delivery. Evaluate mental health status for residents on admission by completing comprehensive evaluation (CFEs). Coordinate mental health/psychiatric care and referral. Develop a resource of network social services providers. Develop and facilitate group meetings. Monitor resident records for compliance and best practices. Function independently in times of facility coverage, including responsibility for appropriate action in crisis situations per agency procedures. Regularly assess the safety and well‑being of all clients. Participate in weekly individual and group supervision with Social Work Supervisor. Participate in training seminars conducted to enhance and develop clinical skills. Assist with reports and program evaluation. Review progress notes and service plans. Monitor client compliance. Develop strategies for engaging individuals with trauma histories. Perform other duties as assigned by the Social Work Supervisor. Specifications for Education/Certifications/Licenses Master’s Degree in Social Work from an accredited university. Required Skills and Experience Three years of experience working with the homeless population. Demonstrated sensitivity and experience with and/or knowledge of homeless families including individuals who identify as lesbian, gay, bisexual, transgender, queer, and/or HIV‑affected, the elderly and individuals with substance abuse and/or mental health issues. Familiarity with DHS regulations and DHS Cares Reporting. Clinical experience to include the ability to make psychosocial assessments and develop and implement individual living plans. Equal Employment Opportunity Statement Urban Resource Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr Urban Resource Institute (URI)