Hotel Front Desk Agent
Rodeway Inn Wine Country
Job Description
Job Description
Join Our Team as a Front Desk Associate at Rodeway Inn Wine Country!
Are you a people person with a knack for creating warm and welcoming experiences? At Rodeway Inn Wine Country, located in the heart of Rohnert Park, CA, we pride ourselves on providing exceptional hospitality to our guests. We're looking for a dedicated Front Desk Associate to be the friendly face of our hotel and help ensure our guests have a memorable stay.
What You'll Be DoingAs a Front Desk Associate, you'll be the first point of contact for our guests, setting the tone for their entire visit. Your responsibilities will include:
- Greeting guests with a friendly and professional demeanor.
- Managing check-ins and check-outs efficiently and accurately.
- Answering guest inquiries about room availability, hotel amenities, and local attractions.
- Handling reservations and processing payments.
- Resolving guest concerns or directing them to the appropriate team member.
- Ensuring the front desk area is organized and presentable at all times.
To succeed in this role, you'll need:
- At least 1 year of experience in a customer service or front desk role, preferably in the hospitality industry.
- Strong communication and interpersonal skills to create a welcoming environment for guests.
- Attention to detail and the ability to multitask in a fast-paced setting.
- Basic computer skills for managing reservations and processing transactions.
- A positive attitude and a passion for delivering outstanding guest experiences.
At Rodeway Inn Wine Country, we believe in creating a supportive and friendly workplace where every team member feels valued. As part of our team, you'll have the opportunity to meet new people, grow your skills, and contribute to a welcoming environment for our guests.
Ready to Apply?If you're excited about the opportunity to be part of a dedicated team in the hospitality industry, we'd love to hear from you! Apply today and take the first step toward a rewarding career at Rodeway Inn Wine Country.
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Powered by Homebase. Free employee scheduling, time clock and hiring tools.Vacancy posted 8 days ago
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