System Admin

Advanced Distribution Management System (ADMS) Technician

The Advanced Distribution Management System (ADMS) environment is a high-availability configuration with complex technology configurations of servers, networks, and security devices and is both a mission-critical and highly regulated area of the business. This position provides basic technical support for microprocessor-based industrial control systems, applications, and technologies in a Microsoft and Linux operating system environment (Advanced Distribution Management System|ADMS). The ADMS system operates as one system that provides supervisory control and data acquisition (SCADA) for the company's industrial control assets in the delivery and management of electric power. The position is responsible for ADMS System maintenance, support, troubleshooting, security and compliance with regulatory standards, project work, and 24 x 7 x 365 on-call support (including storm support).

Key Responsibilities:

• Provide technical troubleshooting and support for real-time ADMS/SCADA systems, including participation in a 24/7/365 on-call rotation and storm response.
• Perform programming and database tasks within a multi-cluster, active-active environment (snap, clone, load), under guidance.
• Support installation, configuration, and maintenance of ADMS system hardware and software.
• Assist with performance monitoring, system tuning, and capacity planning for high-availability, multi-user Distribution Management Systems.
• Develop basic skills across network, security, operating systems, patch management, and backup/recovery relevant to the ADMS platform.
• Meet deadlines for assigned work tasks, documentation, status reporting, time and expense submissions.
• Communicate effectively with clients, peers, management, and vendors on both technical and business matters.
• Track and report key service metrics and performance indicators to management.
• Perform additional duties as assigned.

Education: Bachelor's Degree in Information Technology, Computer Engineering, or Computer Science an equivalent combination of education and experience on a year-for-year basis is required.