Lab Support Technician

The Opportunity:

In this role, you will report to the Area Operations Manager and will work closely with the Avantor's Advanced Laboratory Services professionals to serve our customers by performing customized, mission-based lab work and research protocols that help return time back to science.

Location: Cambridge, MA

Shift: Monday-Friday 8:00 AM - 4:30 PM

Hourly Rate: $28/hr. - $30/hr.

Benefits:

• Health and Wellness: Medical, Dental, Vision and Wellness programs
• Time Off: Paid Time Off (PTO), Company paid holidays, Choice holidays etc.
• Financial Well Being: Spending Accounts: Flexible Spending Account (FSA), Health Savings Accounts (HSA), commuter benefits, 401(k), tuition assistance, employee stock purchase plan discount
• Added Protection Coverage: To include critical illness, hospital indemnity, accident, legal, identity theft protection, pet, auto and home insurance
• Recognition: Celebrate your peers and earn points to redeem on gifts and products

What we're looking for


Education

• High school diploma or GED required; Bachelor's degree preferred.

Experience

• 2-4 years of experience in material handling and inventory replenishment.
• 2-3 years of experience in a laboratory setting, demonstrating familiarity with standard laboratory procedures.
• Proficient in equipment calibration and knowledgeable of proper biowaste handling procedures.
• Proficiency in Microsoft Office Suite, especially Excel; experience with inventory systems preferred.
• Familiarity with SHE lab policies and aseptic techniques is a plus

Soft Skills & Expectations

• Ability to remain flexible and adaptable in a fast-paced environment with changing priorities.
• Maintain professionalism and high-quality standards to meet customer expectations.
• Be friendly, approachable, and self-organized , with strong follow-up skills when working with onsite contacts.
• Demonstrate proactivity -anticipate needs, take initiative, and stay ahead of customer requirements.
• Build trust through reliability and consistent performance ; act as a self-starter who can work independently.
• Maintain clear, consistent communication with team members, customers, and stakeholders.
• Exhibit situational awareness -recognize when tasks need to be completed without waiting for instructions.
• Ask questions when clarification is needed and seek solutions proactively.
• Strong communication and organizational skills with attention to detail.
• Ability to problem-solve effectively and manage tasks with precision.
• Professional demeanor and a customer service mindset .
• Willingness to assist across departments and adapt to evolving needs.
• Experience with Excel and inventory systems preferred.

How you will thrive and create an impact


Avantor's Advanced Laboratory Services team is a crucial part of the Avantor Services group serving over 500 customers in biopharma, pharmaceutical, educational, industrial, and high-tech industries with customizable, flexible solutions and end-to-end laboratory operations support. In this role you will:

• Perform biowaste disposal and maintain clean, organized lab spaces.
• Sanitize benches and surfaces following SOPs and using proper cleaning equipment.
• Receive incoming packages and communicate promptly with end users.
• Clean and maintain fume hoods according to safety standards.
• Manage inventory tasks, including autoclaving and proper documentation.
• Change out gas cylinders, maintain accurate gas cylinder reporting, and ensure proper storage in designated areas.
• Respond to requests from scientists and provide timely assistance.
• Replenish snacks for researchers and maintain cleanliness in breakroom areas.
• Perform administrative tasks such as signing in and out guests.
• Accurately record information in inventory systems and ensure items are placed in appropriate locations.
• Support other areas of the business as needed-flexibility and willingness to assist are essential.
• Maintain Excel spreadsheets for inventory tracking and reporting.
• Deliver exceptional customer service with professionalism and follow-through.
• Demonstrate strong problem-solving skills and attention to detail.

Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.


The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.


We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at View email address on click.appcast.io and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

For more information about equal employment opportunity protections, please view the Know Your Rights poster.

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We will use the personal information that you have submitted to us in order to consider your application for the relevant role.

Your privacy is important to us. Please click here for our Privacy Policy which explains the purposes for which we will use your personal information and the ways in which we will handle and retain your information. It also explains the rights you have in relation to your information, and how to contact us with any queries or requests.

3rd Party Non-Solicitation Policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation.