CARE NAVIGATOR

Responsibilities

Windsor Laurelwood Center for Behavioral Health

Step Down Navigator (Social Work)

Full Time (No weekends)

Job Summary

The Step Down Navigator is responsible for meeting all eligible patients to discuss the benefits of outpatient services as part of their continuum of care treatment. The Step Down Navigator will be responsible for communicating eligibility to key members of senior leadership and associated departments and will be responsible for rountinely collecting and entering data, specific to outpatient eligibility, into Midas for trending report purposes. The individual will have a thorough understanding of the Step-Down Playbook, a thorough understanding of the inpatient workflow process, as it pertains to case management and discharge planning. This individual can facilitate groups, assist with continued stay reviews and float to the inpatient units as needed.

It takes passion and dedication to meet the behavioral health needs of our community. For over 100 years, Windsor Laurelwood Center for Behavioral Medicine, located in Willoughby, Ohio, has provided high-quality behavioral health and substance abuse treatment services to adults, adolescents, and children. We provide both inpatient and outpatient programming to meet your healthcare needs. The team at Windsor Laurelwood is dedicated to helping you regain control of your life.

Windsor Laurelwood is a part of one of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, our annual revenues were $11.4 billion in 2019. In 2020, UHS was again recognized as one of the World's Most Admired Companies by Fortune; in 2019, ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America's Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has more than 90,000 employees and through its subsidiaries operates 26 acute care hospitals, 328 behavioral health facilities, 42 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

Education: Master's degree in Social Work, counseling, or a related mental health field from an accredited college or university. Candidate must possess a LSW, LISW, LPC or LPCC issued by the State of Ohio, to qualify for the position.

Experience: Two years previous experience in a mental health or substance abuse treatment facility with direct experience with group therapy, crisis intervention, and treatment planning required.

Working Environment: Typical office setting, work environment can be stressful at times, may spend a lot of time on your feet while working with patients, continuous low voices and office machine noises.

This individual must possess excellent verbal and written communication skills. Diplomacy and discretion are essential. This individual must have the ability to prioritize multiple projects. Professional demeanor and appearance required.

Windsor Laurelwood Center for Behavioral Medicine offers an excellent time off plan, medical, dental, vision, employee assistance program, life insurance, short and long term disability benefits and 401(k) plan for full time and part time employees.

We are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or status as an individual with a disability. We embrace diversity in our people, services and ideas. While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.

Windsor Laurelwood Center for Behavioral Medicine is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Windsor Laurelwood Center for Behavioral Medicine via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Windsor Laurelwood Center for Behavioral Medicine. No fee will be paid in the event the candidate is hired by Windsor Laurelwood Center for Behavioral Medicine as a result of the referral or through other means. Applications are only accepted via the online submission program. Paper application and resumes are not accepted.

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.

Notice

At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: or View phone number on click.appcast.io.