Analyst, Business Intelligence - Hybrid

What you’ll need to succeed as an Analyst, Business Intelligence at XPO

Minimum qualifications:

• Bachelor's degree or equivalent related work or military experience
• 1 or more years of experience in business intelligence and data analytics

Preferred qualifications:

• Bachelor’s degree in Data Analytics, Computer Science, Information Systems, Business, Engineering, Mathematics, or related field
• 5+ years of experience in Business Intelligence, Data Analytics, or a related role
• Strong understanding of data warehousing concepts (e.g., star schema, dimensional modeling)
• Experience across the full BI lifecycle (requirements, design, development, testing, deployment, maintenance)

• Proficiency in BI tools (Looker, Tableau, or similar)
• Strong SQL skills; familiarity with Python or R is a plus
• Experience with data warehouses (e.g., Google BigQuery, Snowflake, Redshift, Oracle, Azure Synapse)
• Understanding of ETL/ELT processes and data pipeline concepts
• Familiarity with version control (e.g., Git) and Agile methodologies
• Familiarity with LLMs (Gemini, Claude)

About the Analyst, Business Intelligence job

Pay, benefits and more:

• Competitive compensation package
• Full health insurance benefits are available on day one
• Life and disability insurance
• Earn up to 15 days of PTO over your first year
• 9 paid company holidays
• 401(k) option with company match
• Education assistance
• Opportunity to participate in a company incentive plan

What you’ll do on a typical day:

Stakeholder Engagement & Requirements Gathering

• Partner with business stakeholders to identify reporting and analytics needs aligned with strategic objectives
• Conduct discovery sessions, workshops, and interviews to gather and document requirements
• Translate business questions into technical specifications, KPIs, and data definitions
• Act as the primary BI point of contact for assigned business domains

Data Analysis & Insights Generation

• Analyze large, complex datasets to identify trends, patterns, and opportunities
• Perform exploratory data analysis and root cause investigations
• Deliver actionable insights and recommendations to improve business performance
• Apply statistical methods and analytical techniques where appropriate

Dashboarding & Data Visualization

• Design, develop, and maintain interactive dashboards and reports using BI tools (e.g., Looker, Excel, Tableau)
• Ensure visualizations are intuitive, scalable, and aligned with best practices in data storytelling
• Support self-service BI by enabling users with governed datasets and reusable dashboards

Data Management & Querying

• Extract, transform, and analyze data from data warehouses and multiple sources using SQL and other querying tools
• Validate data accuracy, consistency, and completeness across systems
• Collaborate with data engineering teams on data pipelines, data models, and ETL processes

Data Governance & Quality

• Support data governance initiatives including data definitions, lineage, and cataloging
• Ensure compliance with data standards, security policies, and regulatory requirements
• Identify and resolve data quality issues and implement controls to prevent recurrence

Product & Process Improvement

• Evaluate internal and external data products to identify opportunities for innovation and efficiency
• Participate in product development lifecycle (Agile ceremonies, backlog grooming, sprint planning)
• Recommend enhancements to BI tools, data architecture, and reporting frameworks

Communication & Executive Reporting

• Present findings and recommendations to leadership in a clear and compelling manner
• Translate complex technical concepts into business-friendly language
• Prepare executive-level summaries, scorecards, and performance reports

About XPO

XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you’re looking for a growth opportunity, join us at XPO.

We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

Review XPO's candidate privacy statement here.