Technical Trainer

Working remotely in a full-time capacity, the Technical Trainer will deliver tailored training sessions, develop instructional content, and collaborate with customer teams to enhance user adoption of SaaS platforms. Key responsibilities Deliver live and virtual training sessions using hands-on, scenario-based exercises tailored to user needs Collaborate with subject matter experts to create practical training materials and ensure content quality through feedback and iteration Manage a pipeline of concurrent training engagements and communicate effectively with stakeholders across various levels Required qualifications Experience in delivering technical training, particularly in SaaS environments Strong understanding of Salesforce-based platforms or similar technical backgrounds Proficiency in instructional design and adult learning principles Ability to navigate and demonstrate SaaS platforms in live environments Experience in managing multiple training projects and coordinating with cross-functional teams