Fire Alarm - Low Voltage Service Technician

Fire Alarm - Low Voltage Service Technician Jonesboro, Arkansas, United States VSC Fire & Security delivers integrated, cutting-edge fire protection, life safety and security solutions, including fire suppression and detection systems, fire sprinklers, alarms and security systems. The company was founded in 1958 on quality craftsmanship and exceptional customer service, with integrity and reliability at the center of everything we do. As the premier provider of fire protection and life-safety solutions across the Southeast, VSC Fire & Security provides every customer with comprehensive solutions through outstanding design, efficient installation, reliable service and repair, and thorough inspections. VSC Fire & Security in Jonesboro, Arkansas is seeking candidates for the position of Fire Alarm - Low VoltageService Technician. Position Summary: Fire Alarm - Low Voltage Service Technician provides safe and efficient service on multiple integrated systems. Resolves technical issues and gives potential resolution to unresolved issues. Has a good technical knowledge and ability to communicate effectively to understand problems and offer solutions. Technician is customer-oriented and patient to deal with difficult customers. Integrated Systems may include any of the following: Fire Alarm; Intrusion Detection; Access Control; CCTV; IP Cameras; Networking Infrastructure; Telecom; BDA (Bi-Directional Antenna systems); DAS (Distributed Antenna Systems); Audio/Video; Nurse Call; Area of Refuge; Intercom; Crestron; Extron; Honeywell; Notifier; Gamewell FCI; Silent Knight; Fire Lite; Siemens; AutoCall/JCI; or RATH. What we offer: Excellent pay $20.00 - $30.00 and up based on experience Company vehicle and fuel card for applicable positions Company cell phone and/or tablet for applicable positions Company Laptop for programming FACP's and Security Head-in's. Paid vacation and company holidays Medical, dental and vision insurance options for you and your family Health Savings Account (HSA) or Flexible Spending Account (FSA) Company paid life insurance for full time employees Company paid long term disability insurance Bonus for referring new employees Parental leave for full-time employees Employee Assistance Program (EAP) NICET certification test reimbursement Opportunities for training and advancement All needed Personal Protective Equipment (PPE) provided What you need: Two to three years of experience in servicing at least one or more of the following systems: fire alarm, security systems, camera systems, access control, or similar systems. Proficient in following written and verbal instructions, with exceptional attention to detail and communication skills. Ability to maintain productivity in the field, set goals, and meet service schedule. Competent in reading plans, documents, meters, and to discern colors for safety signage. Ability to follow written and verbal instructions. Exceptional attention to detail and communication skills. Eagerness for professional development and growth. Ability to pass various background checks. Reliable transportation, valid State Driver's License with acceptable driving record for use of company vehicle. Desirable (but not required): NICET lI or III in FAS along with I or II in ITFAS, Avigilon Cert, other manufacturers certifications. What you will do: Installs, tests, and repairs security, camera, access control, suppression, and fire alarm systems. Troubleshoot system malfunctions and false alarms. Program multiple types of systems and test for proper operation. Consults with client on system issues; provides recommendations for repair. Uses blueprints or building plans to determine proper systems to install/service based on building layout and setting. Runs wiring and circuits, installs hardware, and attaches electrical wires. Inspects and tests systems, batteries, and electrical wiring; make adjustments, and repairs as required. Replaces malfunctioning hardware when necessary. Ensures systems comply with NEC and NFPA fire codes. Explains and demonstrates system function and operation to end users. Performs other related duties as required. Be on call as required. Serve as the first point of contact for customers seeking technical assistance over the phone or email. Perform remote troubleshooting through diagnostic techniques and pertinent questions. Provide support for form development and maintenance of inspection forms. Tech savvy with working knowledge of office automation products, databases, and remote control. Follow design plans for installation jobs and communicate any design, perform service and deficiency jobs, and communicate and document any changes. VSC Fire and Security is a drug free workplace. Accepted file types: pdf, doc, docx, txt, rtf Voluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file. As set forth in VSC Fire & Security’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law. Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 07/31/2029 Why are you being asked to complete this form? We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years. Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at . How do you know if you have a disability? A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to: Alcohol or other substance use disorder (not currently using drugs illegally) Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS Blind or low vision Cancer (past or present) Cardiovascular or heart disease Celiac disease Cerebral palsy Deaf or serious difficulty hearing Diabetes Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders Epilepsy or other seizure disorder Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome Intellectual or developmental disability Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD Missing limbs or partially missing limbs Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS) Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities Partial or complete paralysis (any cause) Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema Short stature (dwarfism) Traumatic brain injury Disability Status Select... 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